2019

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How To Prove That Fixing Customer Experience Problems Cuts Costs

Forrester IT

There’s an alternative approach to proving the economic value of CX, and it has some advantages: The math is simple and it’s hard to argue against. What’s more, you’ll be measuring something that executives like in good times and love in bad times: cost savings.

How To 487
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Travel Back To 1985 For A Guest Lecture By Commodore Grace Hopper on The Future of Computing

CTOvision

Thanks to the power of computing you can watch Commodore Grace Hopper delivering her landmark lecture at MIT Laboratory on 25 April 1985. The entire presentation is excellent and worth listening to. But my favorite line is right around 23 minutes in, when after describing the nature of technology innovation she says: “Probably the most […].

Travel 408
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Trending Sources

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How Business Transformation is Fundamentally Different from Innovation

Social, Agile and Transformation

An interesting debate transpired during the last #CIOChat on Thursday at 2pm around Myles Suer's question, "How is #innovation fundamentally different from business transformation?" I had significant feedback to my tweets and decided to dedicate this week's blog post to detail my perspective. I provided a two-tweet answer require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl".

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Learn How to Troubleshoot SCCM Task Sequence Debugger

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. In this post, we are going to discuss about a tool Microsoft Endpoint Configuration Manager “Task sequence debugger“ which helps with above challenges. I have presented this topic in “How To Manage Devices” event on 14th Dec. Related Post from Vishal – [link] Introduction Most of the Windows 10 admins who manage task sequence goes […].

How To 218
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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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SCCM Client Installer for MDT

Mick's IT Blog

Recently, I wanted to revisit the process of installing the SCCM client during an MDT task sequence. At first, I tried to use the SCCM PowerShell module to initiate the install. I learned during testing that it does not work if a system is not present in SCCM. The process needed to include initializing the client deployment, waiting for the ccmsetup to begin, and then waiting until the ccmsetup disappears and ccmexec is running.

System 205
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What is a business intelligence analyst? A role for driving business value with data

CIO Business Intelligence

Business intelligence (BI) analysts transform data into insights that drive business value. Through use of data analytics, data visualization and data modeling techniques and technologies, BI analysts can identify trends that can help other departments, managers and executives make business decisions to modernize and improve processes in the organization.

More Trending

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How Microsoft is using hardware to secure firmware

Tech Republic Security

Even full disk encryption can't keep you secure if your PC firmware is compromised, so Secured-core PCs will use the CPU to check if UEFI is telling the truth about secure boot.

Hardware 176
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Top 7 Innovations in K-12 Education

Kitaboo

The education sector has undergone significant changes in the last decade. It has also evolved rapidly with the changes taking place in the digital world. Today, you would find most of the schools and universities using digital aids in classrooms. By incorporating technology into K-12 education model, institutes are aiming to improve the teaching and learning processes in schools and universities.

Education 176
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The power of relationships in data

All Things Distributed

Have you ever received a call from your bank because they suspected fraudulent activity? Most banks can automatically identify when spending patterns or locations have deviated from the norm and then act immediately. Many times, this happens before victims even noticed that something was off. As a result, the impact of identity theft on a person's bank account and life can be managed before it's even an issue.

Data 160
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7 steps to enhance IoT security

Network World

One of the biggest concerns with the Internet of Things ( IoT ) is making sure networks, data, and devices are secure. IoT-related security incidents have already occurred, and the worries among IT, security and networking managers that similar events will take place are justified. “In all but the most restrictive environments, you’re going to have IoT devices in your midst,” says Jason Taule, vice president of standards and CISO at security standards and assurance company HITRUST.

Security 167
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Entity Resolution: Your Guide to Deciding Whether to Build It or Buy It

Adding high-quality entity resolution capabilities to enterprise applications, services, data fabrics or data pipelines can be daunting and expensive. Organizations often invest millions of dollars and years of effort to achieve subpar results. This guide will walk you through the requirements and challenges of implementing entity resolution. By the end, you'll understand what to look for, the most common mistakes and pitfalls to avoid, and your options.

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B2B Marketing And Sales: Combat Digital Sameness With Video

Forrester IT

Video has incredible power for B2B marketing and sales to deliver lots of information in a small, engaging package. Join me and my colleague Cheri Keith at TechX for our session, “Switched On: Four Must-Have Video Technologies,” to find out how to supercharge your campaigns. The session will: Help you understand the various technologies and […].

B2B 476
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Guide to Artificial Intelligence

CTOvision

This is the CTOvision guide on the megatrend of Artificial Intelligence. This report gives a high level overview of the most important factors of the trend, gives updated insights into the activities of the major AI companies, and succinct descriptions of AI tech. It also points to key CTOvision reporting to help readers dive deeper […].

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Ford Motor IT's Changing Direction

Information Week

Ford Motor Co. faces a future of autonomous vehicles, changing attitudes on car ownership, and new consumer expectations. Here's how Ford's IT group is supporting the company's vision.

Groups 161
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Deploy Microsoft Edge Browser with SCCM Endpoint Manager

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s see how easy you can deploy New Microsoft Edge browser using Endpoint Manager SCCM. SCCM team created an out of box experience to create an SCCM application for new edge browser (chromium based) deployment (Deploy Microsoft Edge Browser). Related Posts New Microsoft Edge Browser Deployment with Intune MEM Deploy Google Chrome Update with SCCM […].

Microsoft 218
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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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Is Machine Learning Really AI?

Information Technology Zone Submitted Articles

There isn’t a well-accepted delineation between what is definitely AI and what is definitely not AI. This is because there isn’t a well-accepted and standard definition of what is artificial intelligence. Indeed, there isn’t a standard definition of intelligence, period.

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Azure Arc: Managing hybrid cloud deployment

Tech Republic Data Center

Microsoft's new management tool brings Azure management to any hybrid cloud.

Cloud 156
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Top 5 things to know about open source and the cloud

Tech Republic Cloud

Cloud software is impeding open source software companies from making a profit. Tom Merritt explains the five things you need to know about open source and the cloud.

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Cybersecurity in 2020: More targeted attacks, AI not a prevention panacea

Tech Republic Security

As cloud complexity increases, hackers are relying on more targeted attacks, scoping out weak points across a larger attack surface.

Cloud 205
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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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7 Tips for Effective Leadership

Kitaboo

A practical, influential, and inspirational leader is an essential need for running a successful business or organization. There is much more to leadership than a high-ranking position and being in charge. In practice, effective leadership is a combination of personal values and practical skills used together to create an atmosphere in which people feel valued and motivated to work towards the attainment of set goals.

Training 166
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Expanding the AWS Cloud – Introducing the AWS Asia Pacific (Hong Kong) Region

All Things Distributed

Today, I am happy to introduce the new AWS Asia Pacific ( Hong Kong ) Region. AWS customers can now use this Region to serve their end users in Hong Kong SAR at a lower latency, and to comply with any data locality requirements. The AWS Asia Pacific (Hong Kong) Region is the eighth active AWS Region in Asia Pacific and mainland China along with Beijing, Mumbai, Ningxia, Seoul, Singapore, Sydney, and Tokyo.

Cloud 166
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Six IoT predictions for 2019

Network World

This time of year, it can seem like the world is swimming in predictions for the new year, and the Internet of Things (IoT) is no exception. In fact, in fast-evolving areas like IoT, multitudes of trends and opportunities and challenges are in play, making predictions ridiculously easy — just about anything can happen, and probably will. [ Also read: Gartner’s top 10 IoT trends for 2019 and beyond | Get regularly scheduled insights: Sign up for Network World newsletters ].

Trends 167
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Enterprise Security Vendors Need An Infusion Of Open Source Culture

Forrester IT

This week, I attended IBM’s fifth annual Security Summit in New York City, an exclusive event for a who’s who of IBM’s security customers. This is my third year attending, and I always look forward to going for a few reasons: 1) This is a small, targeted half-day security conference — perfect for a forced […].

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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How Salesforce’s Tableau acquisition will impact IT

CIO Business Intelligence

Salesforce.com’s $15.7 billion bid for Tableau Software has many organizations wondering how the proposed acquisition will impact their operations. According to industry analysts, it all depends on how your enterprise makes use of their respective platforms. Users of Salesforce’s CRM platform have all subscribed to its software-as-a-service (SaaS) model, putting their data in the cloud — but the company is only beginning to respond to the demand for sophisticated tools to analyze that data. [ De

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Why IoT Development is Heading to Agile

Information Week

Applying legacy software development approaches to IoT projects is inefficient and counterproductive. For a growing number of organizations, Agile is the answer.

Agile 164
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Learn How to Sysprep Capture Windows 10 Image using DISM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. My name is Jitesh Kumar and I have more than 3 years experience in IT Domain, having expertise on Windows 10 deployment, including the various microsoft tools (ConfigMgr ,MDT) and deployment solutions. I’ll have more posts in the future. In this post, you will learn details about running sysprep capture Windows 10 Image using DISM […].

Windows 218
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Here is how IBM’s Data Scientists look at Data-Driven Future

Dataconomy

An aspiration to create a data-driven future has resulted in massive data lakes, where even the most experienced data scientists can drown in. Today, it’s all about what you do with that data that determines your success. And IBM has the recipe for this. Read on. “Without data, you simply can’t. The post Here is how IBM’s Data Scientists look at Data-Driven Future appeared first on Dataconomy.

Data 101
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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How Nutanix Interacts with the Management Layer

Nutanix

Web-scale architectures are rapidly making their way into the core of enterprise datacenters. This shift is being driven by Nutanix. One of the keys to web-scale is the idea of a shared-nothing architecture.

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Top 5 enterprise technologies of the decade

Tech Republic Cloud

Manufacturing IoT, video conferencing, and cloud computing are just some of the biggest advancements of the decade. Tom Merritt lists the five top enterprise technologies of the 2010s.

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The top cybersecurity mistakes companies are making (and how to avoid them)

Tech Republic Security

There's not a one-size-fits-all approach to cybersecurity. Learn some of the common mistakes and how you can get on the right path.

Company 206
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5 Ways to Create Effective Interactive Training Content

Kitaboo

Employee training is no longer limited to sitting back and watching PowerPoint slides. L&D teams are looking out for interactive training content so that the employees can learn and retain the information effectively. Interactive training content, as the name suggests, requires interaction between the trainer and the employee. But today, as mobile-based training is on the rise, the interaction now has to be between the course module and the learner.

Training 164
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Human-Centered Cyber Security Training: Driving Real Impact on Security Culture

Speaker: Speakers:

In today's digital age, having an untrained workforce can be a significant risk to your business. Cyber threats are evolving; without proper training, your employees could be the weakest link in your defense. This webinar empowers leaders like you with the tools and strategies needed to transform your employees into a robust frontline defense against cyber attacks.