2019

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How To Prove That Fixing Customer Experience Problems Cuts Costs

Forrester IT

There’s an alternative approach to proving the economic value of CX, and it has some advantages: The math is simple and it’s hard to argue against. What’s more, you’ll be measuring something that executives like in good times and love in bad times: cost savings.

How To 499
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Travel Back To 1985 For A Guest Lecture By Commodore Grace Hopper on The Future of Computing

CTOvision

Thanks to the power of computing you can watch Commodore Grace Hopper delivering her landmark lecture at MIT Laboratory on 25 April 1985. The entire presentation is excellent and worth listening to. But my favorite line is right around 23 minutes in, when after describing the nature of technology innovation she says: “Probably the most […].

Travel 408
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Trending Sources

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How Business Transformation is Fundamentally Different from Innovation

Social, Agile and Transformation

An interesting debate transpired during the last #CIOChat on Thursday at 2pm around Myles Suer's question, "How is #innovation fundamentally different from business transformation?" I had significant feedback to my tweets and decided to dedicate this week's blog post to detail my perspective. I provided a two-tweet answer require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl".

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Learn How to Troubleshoot SCCM Task Sequence Debugger

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. In this post, we are going to discuss about a tool Microsoft Endpoint Configuration Manager “Task sequence debugger“ which helps with above challenges. I have presented this topic in “How To Manage Devices” event on 14th Dec. Related Post from Vishal – [link] Introduction Most of the Windows 10 admins who manage task sequence goes […].

How To 218
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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SCCM Client Installer for MDT

Mick's IT Blog

Recently, I wanted to revisit the process of installing the SCCM client during an MDT task sequence. At first, I tried to use the SCCM PowerShell module to initiate the install. I learned during testing that it does not work if a system is not present in SCCM. The process needed to include initializing the client deployment, waiting for the ccmsetup to begin, and then waiting until the ccmsetup disappears and ccmexec is running.

System 203
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What is a business intelligence analyst? A role for driving business value with data

CIO Business Intelligence

Business intelligence (BI) analysts transform data into insights that drive business value. Through use of data analytics, data visualization and data modeling techniques and technologies, BI analysts can identify trends that can help other departments, managers and executives make business decisions to modernize and improve processes in the organization.

More Trending

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How Microsoft is using hardware to secure firmware

Tech Republic Security

Even full disk encryption can't keep you secure if your PC firmware is compromised, so Secured-core PCs will use the CPU to check if UEFI is telling the truth about secure boot.

Hardware 178
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Top 7 Innovations in K-12 Education

Kitaboo

The education sector has undergone significant changes in the last decade. It has also evolved rapidly with the changes taking place in the digital world. Today, you would find most of the schools and universities using digital aids in classrooms. By incorporating technology into K-12 education model, institutes are aiming to improve the teaching and learning processes in schools and universities.

Education 176
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The power of relationships in data

All Things Distributed

Have you ever received a call from your bank because they suspected fraudulent activity? Most banks can automatically identify when spending patterns or locations have deviated from the norm and then act immediately. Many times, this happens before victims even noticed that something was off. As a result, the impact of identity theft on a person's bank account and life can be managed before it's even an issue.

Data 162
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7 steps to enhance IoT security

Network World

One of the biggest concerns with the Internet of Things ( IoT ) is making sure networks, data, and devices are secure. IoT-related security incidents have already occurred, and the worries among IT, security and networking managers that similar events will take place are justified. “In all but the most restrictive environments, you’re going to have IoT devices in your midst,” says Jason Taule, vice president of standards and CISO at security standards and assurance company HITRUST.

Security 167
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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B2B Marketing And Sales: Combat Digital Sameness With Video

Forrester IT

Video has incredible power for B2B marketing and sales to deliver lots of information in a small, engaging package. Join me and my colleague Cheri Keith at TechX for our session, “Switched On: Four Must-Have Video Technologies,” to find out how to supercharge your campaigns. The session will: Help you understand the various technologies and […].

B2B 483
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Guide to Artificial Intelligence

CTOvision

This is the CTOvision guide on the megatrend of Artificial Intelligence. This report gives a high level overview of the most important factors of the trend, gives updated insights into the activities of the major AI companies, and succinct descriptions of AI tech. It also points to key CTOvision reporting to help readers dive deeper […].

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Why IoT Development is Heading to Agile

Information Week

Applying legacy software development approaches to IoT projects is inefficient and counterproductive. For a growing number of organizations, Agile is the answer.

Agile 164
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Deploy Microsoft Edge Browser with SCCM Endpoint Manager

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s see how easy you can deploy New Microsoft Edge browser using Endpoint Manager SCCM. SCCM team created an out of box experience to create an SCCM application for new edge browser (chromium based) deployment (Deploy Microsoft Edge Browser). Related Posts New Microsoft Edge Browser Deployment with Intune MEM Deploy Google Chrome Update with SCCM […].

Microsoft 218
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Is Machine Learning Really AI?

Information Technology Zone Submitted Articles

There isn’t a well-accepted delineation between what is definitely AI and what is definitely not AI. This is because there isn’t a well-accepted and standard definition of what is artificial intelligence. Indeed, there isn’t a standard definition of intelligence, period.

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How Salesforce’s Tableau acquisition will impact IT

CIO Business Intelligence

Salesforce.com’s $15.7 billion bid for Tableau Software has many organizations wondering how the proposed acquisition will impact their operations. According to industry analysts, it all depends on how your enterprise makes use of their respective platforms. Users of Salesforce’s CRM platform have all subscribed to its software-as-a-service (SaaS) model, putting their data in the cloud — but the company is only beginning to respond to the demand for sophisticated tools to analyze that data. [ De

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Top 5 things to know about open source and the cloud

Tech Republic Cloud

Cloud software is impeding open source software companies from making a profit. Tom Merritt explains the five things you need to know about open source and the cloud.

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Cybersecurity in 2020: More targeted attacks, AI not a prevention panacea

Tech Republic Security

As cloud complexity increases, hackers are relying on more targeted attacks, scoping out weak points across a larger attack surface.

Cloud 208
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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7 Tips for Effective Leadership

Kitaboo

A practical, influential, and inspirational leader is an essential need for running a successful business or organization. There is much more to leadership than a high-ranking position and being in charge. In practice, effective leadership is a combination of personal values and practical skills used together to create an atmosphere in which people feel valued and motivated to work towards the attainment of set goals.

Training 166
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Expanding the AWS Cloud – Introducing the AWS Asia Pacific (Hong Kong) Region

All Things Distributed

Today, I am happy to introduce the new AWS Asia Pacific ( Hong Kong ) Region. AWS customers can now use this Region to serve their end users in Hong Kong SAR at a lower latency, and to comply with any data locality requirements. The AWS Asia Pacific (Hong Kong) Region is the eighth active AWS Region in Asia Pacific and mainland China along with Beijing, Mumbai, Ningxia, Seoul, Singapore, Sydney, and Tokyo.

Cloud 167
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Six IoT predictions for 2019

Network World

This time of year, it can seem like the world is swimming in predictions for the new year, and the Internet of Things (IoT) is no exception. In fact, in fast-evolving areas like IoT, multitudes of trends and opportunities and challenges are in play, making predictions ridiculously easy — just about anything can happen, and probably will. [ Also read: Gartner’s top 10 IoT trends for 2019 and beyond | Get regularly scheduled insights: Sign up for Network World newsletters ].

Trends 167
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Enterprise Security Vendors Need An Infusion Of Open Source Culture

Forrester IT

This week, I attended IBM’s fifth annual Security Summit in New York City, an exclusive event for a who’s who of IBM’s security customers. This is my third year attending, and I always look forward to going for a few reasons: 1) This is a small, targeted half-day security conference — perfect for a forced […].

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Here is how IBM’s Data Scientists look at Data-Driven Future

Dataconomy

An aspiration to create a data-driven future has resulted in massive data lakes, where even the most experienced data scientists can drown in. Today, it’s all about what you do with that data that determines your success. And IBM has the recipe for this. Read on. “Without data, you simply can’t. The post Here is how IBM’s Data Scientists look at Data-Driven Future appeared first on Dataconomy.

Data 101
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IT Talent Shortages: What Businesses are Doing to Cope

Information Week

For organizations that are having trouble recruiting IT professionals with in-demand skills, some options have become available in the cloud and gig economy.

Cloud 167
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Learn How to Sysprep Capture Windows 10 Image using DISM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. My name is Jitesh Kumar and I have more than 3 years experience in IT Domain, having expertise on Windows 10 deployment, including the various microsoft tools (ConfigMgr ,MDT) and deployment solutions. I’ll have more posts in the future. In this post, you will learn details about running sysprep capture Windows 10 Image using DISM […].

Windows 218
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How Nutanix Interacts with the Management Layer

Nutanix

Web-scale architectures are rapidly making their way into the core of enterprise datacenters. This shift is being driven by Nutanix. One of the keys to web-scale is the idea of a shared-nothing architecture.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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11 business intelligence certifications to advance your BI career

CIO Business Intelligence

With data increasingly vital to business success, business intelligence (BI) continues to grow in importance. With a strong BI strategy and team, organizations can perform the kinds of analysis of business information necessary to help users make data-driven business decisions. BI encompasses numerous roles. BI analysts, with an average salary of $66,791 per year according to PayScale, provide application analysis and data modeling design for centralized data warehouses and extract data from dat

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How businesses plan to accelerate growth in 2020

Tech Republic Cloud

Further adoption of cloud computing and artificial intelligence will be on the agenda. But another factor may be edge computing, in which data is processed locally, says Deloitte analyst Paul Sallomi.

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The top cybersecurity mistakes companies are making (and how to avoid them)

Tech Republic Security

There's not a one-size-fits-all approach to cybersecurity. Learn some of the common mistakes and how you can get on the right path.

Company 209
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5 Ways to Create Effective Interactive Training Content

Kitaboo

Employee training is no longer limited to sitting back and watching PowerPoint slides. L&D teams are looking out for interactive training content so that the employees can learn and retain the information effectively. Interactive training content, as the name suggests, requires interaction between the trainer and the employee. But today, as mobile-based training is on the rise, the interaction now has to be between the course module and the learner.

Training 164
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.