2018

Five Ways To Plan For B2B Journey Mapping Success

Forrester IT

Journey mapping can be an energizing and eye-opening exercise in customer empathy. As advisors to B2B CX and Marketing Leaders in the Forrester Leadership Boards (FLB), we come along on many journey mapping “journeys”.

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The evidence is in: The cloud’s advantages are now clear to business

David Linthicum

One of the likely outcomes of moving to the public cloud is altering how products are designed, a recent Harvard Business Review article shows. With cloud, there is closer collaboration between corporate IT departments and business units—sales, finance, forecasting, and even customer interaction. In fact, the HBR article shows that many IT departments have jointly developed products with their customers.

5 Interview Questions To Determine Whether the Candidate Shares Your Company’s Core Values

Computer Weekly

When Tony Hsieh, CEO of Zappos, was just out of college, he sold his first company to Microsoft for $265 million. But for him, the sale wasn’t about money—he was actually most concerned about the company culture he had created. “I I just didn’t look forward to going to the office.

Main Street Cybersecurity: 10 Cost Effective Strategies for confronting Ransomware

CTOvision

As we usher in the new year of 2018, we are confronted with an ever-expanding network-borne threat landscape especially from ransomware. Ransomware is a type of malicious software which is used by malicious actors to encrypt systems or data. When the ransom is paid the key is in some cases provided to unlock the data. […].

3 Ways That CIOs Can Sabotage Themselves When They Are Unhappy

The Accidental Successful CIO

What we do when we are unhappy is what makes all the difference Image Credit: stefan klocek. Having the CIO job sure seems like it should be something that would make you happy.

Big Data Roadmap – A roadmap for success with big data

Eric D. Brown

I’m regularly asked about how to get started with big data. My response is always the same: I give them my big data roadmap for success. Most organizations want to jump in a do something ‘cool’ with big data.

More Trending

Cloud migration best practice Part 4: Executing the migration

Cloud Musings

This series has stepped through cloud migration best practices. After providing an overview , we discussed: Classifying business-critical data. Updating organizational IT governance policies. Application screening and cloud workload selection.

Meltdown and Spectre Vulnerability Fixes Have Started, But Don't Solve Everything

The Investing Edge

Meltdown and Spectre Fixes Arrive—But Don't Solve Everything. Security

"We are more successful onboarding new technology versus maturing it" - And five things CIO must do to drive digital platforms

Social, Agile and Transformation

I was speaking with a few CIOs at the SINC USA West conference in Scottsdale late last year on the state of managing digital technology in their organizations. One CIO told me, "We are more successful onboarding new technology versus maturing it." Here's the logic behind his thinking and why this is a real issue for organizations investing in digital platforms When a new technology is. cio cmo digital transformation innovation organizational change

How to Develop a Comprehensve Innovation Framework

Future of CIO

Innovation is not serendipity. Working in an innovation garden not only takes passion but also needs the process and hard work. A systematic innovation approach is to depict innovation as a system, rather than a traditional process.

Bad CX Surveys? Not With This Checklist!

Forrester IT

CX surveys are the butt of jokes in dinner party conversations and comedy sketches. On social media, people gleefully tweet examples of surveys gone wrong. Just type the three words CX, survey, and fail into a Twitter search… But this is no laughing matter if you are in a CX role.

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Devops is mandatory for multicloud deployments

David Linthicum

A survey of 1,106 business and technology executives published by the IBM Institute for Business Value, finds that 85 percent of companies are already operating in multicloud environments. Moreover, 98 percent are forecasting they will be using multicloud within three years. These findings should surprise nobody who reads this blog. However, the survey finds that only 39 percent of the respondents have implemented devops processes and tool chains.

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4 Ways AI Will Improve the Way You Work

Computer Weekly

When AI springs to mind, you can’t help but think of the endless possibilities it could bring. With machine learning, robotics, and more, breaking new grounds year after year. It’s exciting to think where we could be by 2030.

Robots On The High Seas: Intel partners with Rolls-Royce to develop autonomous cargo ships

CTOvision

OK this is cool. We all know robots are coming. Imagine what they can do on the high seas! What if this lowers the cost of international commerce? Should be good for all. A rising tide raises all boats! Rolls-Royce is partnering with Intel to use Xeon Scalable processors on ships and in datacenters as […]. CTO News Robots Intel

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What Is A CIO To Do With Artificial Intelligence?

The Accidental Successful CIO

The arrival of artificial intelligence will change everything, will you be ready? Image Credit: Peter Durand. In just about any science fiction movie that you’ve seen, there always seems to be some form of artificial intelligence involved.

Beware the Models

Eric D. Brown

“But… all of our models have accuracies above 90%…our system should be working perfectly!”. Those were the words spoken by the CEO of a mid-sized manufacturing company.

Innovation - Plant Your Garden Well

CIO Musings

?Innovation is a big topic in civic circles these days. Creating value out of new approaches and ideas is at the heart of this. But first, an interesting example of innovation. The picture below is of bio-sensitive tatoo ink.

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Cloud Migration Best Practice Part 3: Application Portfolio Analysis

Cloud Musings

In part three of this series on cloud migration best practice , I will focus on migrating the application itself.

White House Staffers Can't Use Personal Smartphones Anymore, and More Security News This Week

The Investing Edge

Meltdown and Spectre, dossier drama, and more of the week's top security news. Security

Does Virtual Reality Create New Security Threats?

Doctor Chaos

For many years, virtual reality was something from science fiction movies. It was something that might be possible in the future, but it has already arrived. The pace of technology has moved so quickly in the past few years that there are many things that for a while were just in our imaginations.

4 Warning Signs an Integration Wall is Approaching

Fountainhead

The Integration and API Management markets are growing, expanding in both popularity and use. Enterprise App integration will surpass $33b by 2020, and other markets like iPaaS and Data Integration are growing at double-digit CAGRs.

Word Of Mouth Is Less Important For Top-Line Growth Than You Think

Forrester IT

Many companies ask their customers “How likely are you to recommend us to a friend?” However, for most brands, advocacy — positive word of mouth — isn’t the key to revenue growth. Retention and enrichment matter much more.

Lack of cloud skills and training begin to take a toll

David Linthicum

According to a recent report by cloud and datcenter vendor Rackspace, “Nearly three quarters of IT decision-makers (71 percent) believe their organizations have lost revenue due to a lack of cloud expertise. On average, this accounts for 5 percent of total global revenue, or $258,188,279 per organization.” That’s a pretty good hunk of cheddar! This is a real issue and it’s starting to get noticed by enterprises leadership, and even by the stockholders. What is cloud computing?

Beware fake Meltdown and Spectre patches

Computer Weekly

Security experts have warned that cyber attackers will be quick to use the Meltdown and Spectre exploits, but the first attempt to capitalise on them has come in the form of fake updates

How the Internet of Things is Influencing a New Cybersecurity Era

CTOvision

Cybersecurity is the new chief concern for every organization. Recent global attacks like Wannacry and NotPetya have proved that hackers aren’t sparing any institution in their latest show of might. Most companies have thus resulted in the internet of things, and it's cybersecurity features to help keep their digital assets safe. But does IoT offer […]. Artificial Intelligence Cyber Security News

Challenges That CIOs Face In The Upcoming Year

The Accidental Successful CIO

Being a CIO is even harder to do right now Image Credit: Greg on the Run. There is a certain thrill that runs through all of us when we assumed the CIO position.

Call for entries: 2018 Building Team Awards

Eric D. Brown

Building Design+Construction's Building Team Awards recognize newly built (opened or occupied January 1, 2017 or later) projects that best exemplify the collaboration between owner, architect, engineer, and contractor to produce buildings that exhibit architectural and construction excellence.

Customer Experience Index Reveals Brands Lack Human Connection

Forrester IT

Forrester’s 2018 Customer Experience Index (CX Index™) results continue to show that companies are struggling to create and sustain a human connection with their customers.

Machine learning APIs for Google Cloud Platform

Cloud Musings

Google Cloud Platform (GCP) is considered to be one of the Big 3 cloud platforms among Microsoft Azure and AWS. GCP is widely used cloud solutions supporting AI capabilities to design and develop smart models to turn your data into insights at a cheap, affordable cost.

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Seeking Magic Moments – Why It’s Time to Tune Up Your Digital Experience Stack

Forrester IT

The legendary R&B singer and songwriter Ben E. King got it so right in the Drifters 1960 recording of “This Magic Moment.” The song is timeless because it tells a classic tale of a first kiss. And also captures a moment in time in words and song that reminds us of the power of storytelling, […].

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