Cloud computing is now an operational reality across every industry. Organizations that fail to leverage this economic, operational and technology consumption model are merely consigning themselves to irrelevance. MORE

Innovation is not serendipity. Working in an innovation garden not only takes passion but also needs the process and hard work. A systematic innovation approach is to depict innovation as a system, rather than a traditional process. MORE

When AI springs to mind, you can’t help but think of the endless possibilities it could bring. With machine learning, robotics, and more, breaking new grounds year after year. It’s exciting to think where we could be by 2030. MORE

More data is always better, but what if it’s personal data? Image Credit: Timo Newton-Syms Follow. As the person with the CIO job, you are the one who is responsible for managing all of the data that the company collects. We are all pretty used to what this means. MORE

Cybersecurity is the new chief concern for every organization. Recent global attacks like Wannacry and NotPetya have proved that hackers aren’t sparing any institution in their latest show of might. Most companies have thus resulted in the internet of things, and it's cybersecurity features to help keep their digital assets safe. But does IoT offer […]. Artificial Intelligence Cyber Security News MORE

Journey mapping can be an energizing and eye-opening exercise in customer empathy. As advisors to B2B CX and Marketing Leaders in the Forrester Leadership Boards (FLB), we come along on many journey mapping “journeys”. MORE

According to CIO.com , the six traits of highly effective project managers are: Be a strategic business partner who can offer higher-level strategic leadership skills, not just technical management skills, provide significant advantages for organizations of all sizes. MORE

CX surveys are the butt of jokes in dinner party conversations and comedy sketches. On social media, people gleefully tweet examples of surveys gone wrong. Just type the three words CX, survey, and fail into a Twitter search… But this is no laughing matter if you are in a CX role. MORE

None of us wanted this cyber war. But now that it is here all of us are targets. Even before the cyber war we were being overwhelmed with data. MORE

I’m regularly asked about how to get started with big data. My response is always the same: I give them my big data roadmap for success. Most organizations want to jump in a do something ‘cool’ with big data. MORE

Security experts have warned that cyber attackers will be quick to use the Meltdown and Spectre exploits, but the first attempt to capitalise on them has come in the form of fake updates MORE

While in the middle of the planning phase for the Windows 10 rollout, we wanted a report on the size of the My Documents and Desktops of all users. These will be the folders we have decided to back up. USMT is not possible in our environment due to the cross-architectures. MORE

Meltdown and Spectre, dossier drama, and more of the week's top security news. Security MORE

Meltdown and Spectre Fixes Arrive—But Don't Solve Everything. Security MORE

According to a recent report by cloud and datcenter vendor Rackspace, “Nearly three quarters of IT decision-makers (71 percent) believe their organizations have lost revenue due to a lack of cloud expertise. On average, this accounts for 5 percent of total global revenue, or $258,188,279 per organization.” That’s a pretty good hunk of cheddar! This is a real issue and it’s starting to get noticed by enterprises leadership, and even by the stockholders. What is cloud computing? MORE

As entrepreneurs who have been through the fund raising process know, this question is one they should be prepared for when speaking with potential venture investors. MORE

Recently, I was reviewing the bitlocker recovery password backups. We still use active directory to store them, and yes, we are planning on moving to MBAM. That is a ways off as we're in the process of the Windows 10, Exchange 2016, and Office 2016 migrations. MORE

Nonprofits often think about how to attract more volunteers or achieve a greater reach with their fundraising initiatives. However, getting targeted by cybercriminals is a possibility that may not come up for discussion. MORE

The Integration and API Management markets are growing, expanding in both popularity and use. Enterprise App integration will surpass $33b by 2020, and other markets like iPaaS and Data Integration are growing at double-digit CAGRs. MORE

As we usher in the new year of 2018, we are confronted with an ever-expanding network-borne threat landscape especially from ransomware. Ransomware is a type of malicious software which is used by malicious actors to encrypt systems or data. When the ransom is paid the key is in some cases provided to unlock the data. […]. MORE

A recent roundtable discussion in Washington, DC with Federal IT and Cyber leaders focused on the business drivers, challenges and evolving strategies around cybersecurity in government. MORE

I was speaking with a few CIOs at the SINC USA West conference in Scottsdale late last year on the state of managing digital technology in their organizations. One CIO told me, "We are more successful onboarding new technology versus maturing it." Here's the logic behind his thinking and why this is a real issue for organizations investing in digital platforms When a new technology is. cio cmo digital transformation innovation organizational change MORE

One of the likely outcomes of moving to the public cloud is altering how products are designed, a recent Harvard Business Review article shows. With cloud, there is closer collaboration between corporate IT departments and business units—sales, finance, forecasting, and even customer interaction. In fact, the HBR article shows that many IT departments have jointly developed products with their customers. MORE

“But… all of our models have accuracies above 90%…our system should be working perfectly!”. Those were the words spoken by the CEO of a mid-sized manufacturing company. MORE

When Tony Hsieh, CEO of Zappos, was just out of college, he sold his first company to Microsoft for $265 million. But for him, the sale wasn’t about money—he was actually most concerned about the company culture he had created. “I I just didn’t look forward to going to the office. MORE

A study that was conducted by Ponemon Institute and sponsored by IBM Resilient and found that 77 percent of respondents admit they do not have a formal cyber security incident response plan. About half of the 2,800 respondents reported that they didn’t even have an informal response plan. MORE

I was recently in a very high-cost (around $6K), one-week security course in San Francisco. You can infer the institution. The instructor was dynamic, and the topic was focused on technical hacking. A how-to for breaking into computers, detecting the break-in, etc. At the end of the week there was a little ‘capture the flag’ […]. InfoSec compliance framework NIST PCI MORE

The legendary R&B singer and songwriter Ben E. King got it so right in the Drifters 1960 recording of “This Magic Moment.” The song is timeless because it tells a classic tale of a first kiss. And also captures a moment in time in words and song that reminds us of the power of storytelling, […]. MORE

?Innovation is a big topic in civic circles these days. Creating value out of new approaches and ideas is at the heart of this. But first, an interesting example of innovation. The picture below is of bio-sensitive tatoo ink. MORE

Building Design+Construction's Building Team Awards recognize newly built (opened or occupied January 1, 2017 or later) projects that best exemplify the collaboration between owner, architect, engineer, and contractor to produce buildings that exhibit architectural and construction excellence. MORE

Being a CIO is even harder to do right now Image Credit: Greg on the Run. There is a certain thrill that runs through all of us when we assumed the CIO position. MORE