ServiceNow Offers A Refreshing Take On Customer-Centricity With Their Customer Service Application
MAY 14, 2018
CRM applications customer relationship management (CRM) customer service solutions CRM customer service CXI attended ServiceNow’s Knowledge18 conference, held in Las Vegas on May 7-10. It’s a well attended conference by 18,000 people who use one or more of their cloud service management, HR, security and customer service products which are all built on an enterprise-grade platform. At the conference, there was a lot of emotion spent talking […].