Social Engineering and Phishing

CTOvision

Social engineering is one of the most problematic attack techniques to combat. User education is most effective at stopping a social engineer. Phishing is a type of social engineering that’s executed through unsolicited email messages. Stu Sjouwerman.

Four Ways Social CRM is Evolving

IT Toolbox

Three years ago social CRM was the future. It isn’t that social has disappeared from CRM systems; you can still get Twitter integration on most CRM platforms, and LinkedIn data is starting to reappear. There’s just a lot less social CRM now. Now you don’t hear much about it. What happened was a combination of two factors. First

Trending Sources

Setting Goals for Social Media

IT Toolbox

Social media has become an increasingly important part of marketing efforts. But to be effective a social media campaign must be planned and coordinated. That starts with figuring out just exactly what you want to accomplish with your social media presence. Social media is so diverse that it's easy to lose your way in the social media forest. To prevent this you must have

Media 52

Social Media Checkup: Healthcare Industry Growing Stronger

CIO Dashboard

Its understandable why the healthcare industry has lagged behind in social media adoption. But, times are changing for three reasons: Regulators are issuing social media guidance. Customers are pushing healthcare organizations to communicate via social media.

Ten Rules for Social Media Posts

IT Toolbox

As social media becomes a more central part of CRM, the ability to generate good posts for web sites, blogs, tweets and such becomes a more important skill. An active presence on social media helps built recognition and fill the sales funnel with potential customers. Successful social media posts create value for your followers, encouraging them to stay with you and building

Media 55

HSBC launches global social network for businesses

Computer Weekly

HSBC Bank is helping its business customers connect with potential partners through a digital hub

Social VoIP

IT Toolbox

Group Calls Come to Social VoIP. Facebook Messenger recently debuted a new feature that enables users to launch group VoIP audio calls from any group chat. Facebook initially rolled out VoIP calling back in 2013, and within a year they were able to boast that Messenger calls comprised 10 percent of all mobile VoIP calls being made around the globe. In addition

VOIP 31

Digital apprentice turns social media into power security tool

Computer Weekly

Social security is not only a source of info for attackers, but a powerful way to raise awareness of security, as a young cyber security worker is demonstrating

Media 78

Almost 90% of customers say social media availability affects brand loyalty

Computer Weekly

Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty

Will Microsoft and LinkedIn Deliver on the Promise of Social CRM

Social, Agile and Transformation

cloud computing crm in the news microsoft social mediaIf you were an early adopter on LinkedIn, you probably got an invite from a colleague that wanted you to "join their network" without any significant justification as to what services that network provided. Early adopters like myself joined and allowed LinkedIn to access our email contacts so that they could help us grow our network. I followed these steps about 10 years ago and didn't find.

Moving from Social Media to Social CRM

IT Toolbox

It could be that the first time your prospects find out about you is through social media. According to a survey conducted by PwC, 39 percent say that social networks provide the main inspiration for their purchases. If you haven’t made social media part of your marketing

Saudi hackers claim Mark Zuckerberg’s social media accounts

Computer Weekly

A hacking group based in Saudi Arabia claims to have accessed several social media accounts belonging to Facebook CEO Mark Zuckerberg

Media 81

Microsoft’s Acquisition Of LinkedIn Will Not Translate Into A Revolution Of Enterprise Social Networking

Forrester IT

There are some additional aspects that I also consider important when discussing the implications of the tie-up: Read more Categories: Enterprise Social Networking. CIO Enterprise Social Networking Innovation LinkedIn Microsoft management innovation

Please Don’t Tell Me Social Media Doesn’t Work

Perficient - Digital Transformation

Social media. Not surprisingly, I’m not the only one who started going to my barber because of his social media presence. He said a variety of sessions revolved around the importance of social media. My friend isn’t active on social media, although he’s finally beginning to see the value through the stories he hears. He’s certain there are even more sales that were likely supported by his social media activity.

It’s Time B2B Marketing Hits The Restart On Social Media

Forrester IT

After a promising start a decade ago, social media has long been stuck in a rut of diminished expectations and attention. Social was originally expected to function as the omnipresent lens through which companies could understand and engage their buyers.

B2B 54

Pew Report: Speaking Up or Staying Silent on Social Media

CTOvision

Hope has been placed on the Internet (particularly on social media) to expose users to more sources of information and diverse points of view. Put another way, most people are unwilling to “stick their neck out” in social situations. By Shannon Perry.

Media 40

CIOs Need To Know: Is There Such A Thing As Safe Social Networking?

The Accidental Successful CIO

You can never be too cautious when it comes to social networking Image Credit. One area that is going to require a great deal of study on your part is the complex world of social networking : what is permitted and what is going too far? The Problem With Social Media.

Using Social Media Effectively: Gaining Visibility In a Crowded Marketplace

CTOvision

Social media is a big part of most people's lives, and has steadily increased in importance to businesses as well. There are two main uses for professional social media use: to inform others through engaging with them, and to learn from others.

Media 44

The Riskiest Social Media Habits

IT Toolbox

It was discovered that teens spend up to nine hours a day on social media websites and 60% of this time is spent using mobile devices with access to the internet. In today?s s world, it is rare to go to a mall, restaurant, or even school without finding one or more teens on their cell phones. So, the younger generation literally has the internet at their fingertips

Media 33

UC Value Drivers in 2017 - Being Social

IT Toolbox

As this series continues, it should be clear that Unified Communications is moving well beyond its traditional roots in desktop telephony. I have often stressed the connection between the core focus of most first-generation UC vendors – telephony - and the DNA of their UC offerings. That approach

Social CRM Strategies for Small Businesses

IT Toolbox

Customer relationship management (CRM) vendors continue to add social media functionality to their products. percent sales productivity improvement when a business uses tools with mobile and social functionality. Before you deploy your social CRM, prepare the right strategies for maximizing your sales technologyThese features bring excellent value to your CRM, with Nucleus Research reporting a 26.4

Getting Serious with Social Media

IT Toolbox

As social media becomes more common it is moving from an experiment to an integral part of companies' advertising and marketing efforts. Taking social media seriously and integrating it into your media plans requires evaluating your efforts carefully and getting feedback on its effectiveness. This means taking a slightly different approach to your social media efforts.

Social Media Integration: The Forgotten World of Google+

IT Toolbox

re putting a social media integration plan and strategy together, be sure to include automation and integration of Google+. As with other social media apps, you should begin with the API So when you?re

The challenges facing social tech and what will tackle them

Computer Weekly

As part of the Cast launch event, government, corporate and social tech representatives discussed some of the challenges facing social tech and how we can grow tech for good initiatives

Baby Boomers taking to social media in greater numbers

Computer Weekly

Older adults are more connected than ever before, says Ofcom, with almost half of 65 to 74-year-olds now having a social media profile

Media 44

Data Visualization Examples - Social, Agile, and Transformation

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 social media. (3).

UK social media habits are a corporate security risk, warns Intel Security

Computer Weekly

Companies should educate employees not to connect to strangers on social media to reduce the risk of phishing attacks, Intel Security has warned

Social Collaboration vs. Quiet Contemplation

CIO Dashboard

Social collaboration is catching on like wildfire across companies and sectors. In short, a lot of brainstorming is happening in offices and on social networks. If you liked this, you might also like: Social Collaboration: Four Steps to Success.

CRM Gets Social

IT Toolbox

They will frequently check their social media accounts to find out what is trending, and make decisions based on what they have read. It's pretty safe to say that, these days, most people under a certain age live their lives online. Sometimes they will even contribute to online discussions, voicing opinions on their likes and dislikes. Putting all that information out there has its advantages. Businesses

Cops and Teachers: The New Social Workers

Chief Seattle Greek Blog

Social Work. The social workers and case workers of the future probably reside in our schools and police stations, carry gradebooks and body-worn video cameras, walk the halls of schools and the streets of our cities. Perhaps every American will, to some extent, become a social worker.

Health and Social Care Network connects first customer

Computer Weekly

Digital dictation and clinical records management systems firm Crescendo Systems has become the first customer to officially connect to NHS Digital’s Health and Social Care Network

Database marketing: How marketing struggles with social (and what to do about it)

CTOvision

Database marketing: How marketing struggles with social (and what to do about it). The advance of digital media – social channels especially – has dramatically altered the ways prime prospects expect to be approached. Yet marketers can struggle to understand social.

Nordea brings social aspect to saving with fintech startup Spiff

Computer Weekly

Nordea launches a mobile savings app from Norwegian finanical technology company Spiff