INDUSTRY INSIGHTS YOUR PEERS ARE READING
Social media has become an increasingly important part of marketing efforts. But to be effective a social media campaign must be planned and coordinated. That starts with figuring out just exactly what you want to accomplish with your social media presence. Social media is so diverse that it's easy to lose your way in the social media forest. To prevent this you must have MORE
We first published research on social selling in 2016, and B2B sellers continue to flock to various networks to interact with their customers and prospects. Social provides the opportunity for authentic connections, mutually beneficial professional relationships, and positive business outcomes for both buyers and sellers. MORE
Compliance pros, try to recall your last interaction with your marketing peers about social media: How did it go? Social Compliance. Social Marketing. Social media. Digital Compliance Security and Risk Social Compliance Social Marketing Social media digital marketing MORE
Like a financial audit, a social media audit surveys your practices and status and suggests areas for improvement. An initial social media audit is an important part of drawing up a social media marketing plan. Essentially the first audit tells you where you are in the social media world and serves as a basis for planning your future activity. An audit of your social media MORE
Despite news of brands such as Nike, Adidas, Allbirds, and SeatGeek successfully selling on social networks, social media is still not a place that consumers buy products and services. Holiday 2018 social marketing digital retail retail social media MORE
On the outside: Social media’s total global advertising spend is expected to balloon to $110 billion by 2022 (with Facebook taking 75% of the global spend market). Social networks are happy. On the inside: Social media’s underbelly conveys a picture of turmoil. MORE
Social security is not only a source of info for attackers, but a powerful way to raise awareness of security, as a young cyber security worker is demonstrating MORE
Stephenson’s observation corresponds to my experience of social media (especially Twitter): It’s not that folks are talking past each other, it’s that they’re not even interacting with people who don’t share their mental models… To talk of filter bubbles is misleading: these aren’t tenuous membranes; they’re thick, hardened shells. Jorge Arango – Neal Stephenson on Social Media. Pound of Obscure liminal thinking Social Media MORE
Digital dictation and clinical records management systems firm Crescendo Systems has become the first customer to officially connect to NHS Digital’s Health and Social Care Network MORE
Today, social listening platforms have become a staple in most brands’ marketing tech stacks because of their ability to give brands near real-time feedback and insight into conversations about their […]. B2C marketing social intelligence social listening & listening platformsOnce upon a time, most brands relied on 6+ week cycles of feedback through consumer surveys and expensive focus groups to listen to their consumers. MORE
They will frequently check their social media accounts to find out what is trending, and make decisions based on what they have read. It's pretty safe to say that, these days, most people under a certain age live their lives online. Sometimes they will even contribute to online discussions, voicing opinions on their likes and dislikes. Putting all that information out there has its advantages. Businesses MORE
News sites recently reported the possibility of compromised Twitter accounts. Twitter denied the claim that they had been compromised or breached. If you do a search on the topic, things read a little differently than the official company stance. Let me simply say it is not really rare or uncommon for malware to spread throughout […]. Cyber Data Breach DarkNet Deep Web Invisible Web TOR MORE
social marketing social media earnings social advertising social networksAd Revenue “It’s every bit as certain as death and taxes.” Meet Joe Black, 1998). And I’d add “holiday advertising.” MORE
Group Calls Come to Social VoIP. Facebook Messenger recently debuted a new feature that enables users to launch group VoIP audio calls from any group chat. Facebook initially rolled out VoIP calling back in 2013, and within a year they were able to boast that Messenger calls comprised 10 percent of all mobile VoIP calls being made around the globe. In addition MORE
Social media is a powerful and growing force in the world of business. It seems we’re being flooded with advice on how to implement a social media program, run a social media campaign and other facets of social media. But just because social media is popular and has produced positive results for some businesses doesn’t mean every business needs a social media program. MORE
Social media marketing plays by different rules than conventional marketing campaigns. It is important that you follow those new rules in your social media marketing efforts. The most important thing to realize about social media is that it is inherently a many to many channel. Unlike conventional marketing, the marketer doesn't dominate the channel. In fact if you don't handle MORE
Getting the most out of social media can require help from the CIO Image Credit: Sean MacEntee. I’m thinking that by now we can all agree that social media is important. Every company wants to make the most of the free service that each of the different social media channels offers, but the challenge is that they are not 100% exactly how to go about doing this. A great example of this are the social media channels Instagram and Snapchat. MORE
Here’s what retailers and brands can expect and should focus on regarding social communities and social media for the rest of 2019. B2C marketing predictions 2019 retail social marketing social media promoted MORE
As social media becomes more common it is moving from an experiment to an integral part of companies' advertising and marketing efforts. Taking social media seriously and integrating it into your media plans requires evaluating your efforts carefully and getting feedback on its effectiveness. This means taking a slightly different approach to your social media efforts. MORE
B2C marketing digital business social marketing social media earnings facebook Snapchat twitterQ1 2018 earnings for Twitter, Facebook, and Snap largely showed minimal impact from the recent data privacy crisis. There were no surprises: Twitter is building off its Q4 2017 momentum, Facebook continues to grow its user base, and Snap is still going through an identity crisis. For the most part, the financial markets seem to […]. MORE
You’re hearing with increasing frequency that social listening platforms (SLPs) are incorporating artificial intelligence and that AI may eventually unburden humans from heavy social data management and analysis. MORE
The healthcare sector and social media users are popular targets for cyber attackers, a report has revealed MORE
Social media is a big part of most people's lives, and has steadily increased in importance to businesses as well. There are two main uses for professional social media use: to inform others through engaging with them, and to learn from others. MORE
Do CIOs need to introduce social networking into the workplace? So there’s no question that this whole social networking thing has become very, very popular. What Social Networking Would Do For Your Workplace. Who Would Use Social Networking In The Workplace. MORE
53% of business and technology decision-makers and influencers tell us they want to better leverage social listening technologies to understand customer requirements and achieve their firm’s goal of addressing rising customer expectations. This shouldn’t come as a surprise; social listening platforms offer a unique window into customers’ lives, opinions, and preferences. MORE
It could be that the first time your prospects find out about you is through social media. According to a survey conducted by PwC, 39 percent say that social networks provide the main inspiration for their purchases. If you haven’t made social media part of your marketing MORE
Social media is a relatively new thing in the internut tubes and it really took off, as far as I know, with a thing called MySpace. MySpace has been replaced by Facebook and is, as far as I know, the most popular social media of all time. The thing with social media is that newsWhich is still working as far as I know. At least until something comes along to replace it. MORE
Previously I ranted on about how social networking sites were contributing to reducing the family bonds and weakening personal relationships. However, social networking sites are not all doom and gloom. They have, in my case, provided a means of bringing me personally back into the family loop. This is because it is impossible for me to sit down and have a family meal with MORE
Three years ago social CRM was the future. It isn’t that social has disappeared from CRM systems; you can still get Twitter integration on most CRM platforms, and LinkedIn data is starting to reappear. There’s just a lot less social CRM now. Now you don’t hear much about it. What happened was a combination of two factors. First MORE
Even before the Arpanet allowed people to communicate with each other across the network there has been a social media. People for some reason just love to communicate with each other. Whether it is by the office water cooler talking about what Johnboy did to Maryjane or over the wire sharing questionable photo's and movies. In the beginning there were things called bulletin MORE
While 2018 was a challenging year for global social media advertising amid the implementation of GDPR, privacy scandals, and brand safety concerns, Forrester forecasts that social will remain the fastest-growing digital advertising channel globally over the next five years. MORE
digital marketing direct to consumer media buying online retail social marketing social mediaIn recent years, a wave of so-called digitally native direct-to-consumer (DTC) startups have burst onto the scene and have grown in popularity. MORE
It was discovered that teens spend up to nine hours a day on social media websites and 60% of this time is spent using mobile devices with access to the internet. In today?s s world, it is rare to go to a mall, restaurant, or even school without finding one or more teens on their cell phones. So, the younger generation literally has the internet at their fingertips MORE
Measure the social customer effectiveness of your business with Conversocial's Social Maturity Index (SMI MORE
Social selling is one of my B2B Marketing and Sales team’s top inquiry topics. We’ve also helped numerous clients plan and execute effective social selling programs. sales social commerce social intelligence social marketing social media Caroline Robertson Mary Shea social selling MORE
Social Media Integration Boosts Productivity. An increasing number of global business venues are mining the power of social networks and integrating real-time consumer data from platforms like LinkedIn, Facebook, Twitter, Reddit, and Instagram. These social networks help companies connect with their customers and vendors, as well as enhance brand identity MORE
Social Related Topics Forrester IT
AUGUST 5, 2019
We first published research on social selling in 2016, and B2B sellers continue to flock to various networks to interact with their customers and prospects. Social provides the opportunity for authentic connections, mutually beneficial professional relationships, and positive business outcomes for both buyers and sellers.
Forrester IT
APRIL 11, 2018
Social selling is one of my B2B Marketing and Sales team’s top inquiry topics. We’ve also helped numerous clients plan and execute effective social selling programs. sales social commerce social intelligence social marketing social media Caroline Robertson Mary Shea social selling
Forrester IT
AUGUST 15, 2019
While 2018 was a challenging year for global social media advertising amid the implementation of GDPR, privacy scandals, and brand safety concerns, Forrester forecasts that social will remain the fastest-growing digital advertising channel globally over the next five years.
Forrester IT
JUNE 10, 2019
Here’s what retailers and brands can expect and should focus on regarding social communities and social media for the rest of 2019. B2C marketing predictions 2019 retail social marketing social media promoted
Forrester IT
FEBRUARY 7, 2019
You’re hearing with increasing frequency that social listening platforms (SLPs) are incorporating artificial intelligence and that AI may eventually unburden humans from heavy social data management and analysis.
Forrester IT
JUNE 19, 2019
On the outside: Social media’s total global advertising spend is expected to balloon to $110 billion by 2022 (with Facebook taking 75% of the global spend market). Social networks are happy. On the inside: Social media’s underbelly conveys a picture of turmoil.
IT Toolbox
OCTOBER 19, 2017
It could be that the first time your prospects find out about you is through social media. According to a survey conducted by PwC, 39 percent say that social networks provide the main inspiration for their purchases. If you haven’t made social media part of your marketing
Forrester IT
APRIL 2, 2019
digital marketing direct to consumer media buying online retail social marketing social mediaIn recent years, a wave of so-called digitally native direct-to-consumer (DTC) startups have burst onto the scene and have grown in popularity.
IT Toolbox
JULY 29, 2016
Group Calls Come to Social VoIP. Facebook Messenger recently debuted a new feature that enables users to launch group VoIP audio calls from any group chat. Facebook initially rolled out VoIP calling back in 2013, and within a year they were able to boast that Messenger calls comprised 10 percent of all mobile VoIP calls being made around the globe. In addition
Forrester IT
OCTOBER 10, 2018
Despite news of brands such as Nike, Adidas, Allbirds, and SeatGeek successfully selling on social networks, social media is still not a place that consumers buy products and services. Holiday 2018 social marketing digital retail retail social media
The Accidental Successful CIO
JUNE 7, 2017
Do CIOs need to introduce social networking into the workplace? So there’s no question that this whole social networking thing has become very, very popular. What Social Networking Would Do For Your Workplace. Who Would Use Social Networking In The Workplace.
IT Toolbox
APRIL 7, 2017
Social media has become an increasingly important part of marketing efforts. But to be effective a social media campaign must be planned and coordinated. That starts with figuring out just exactly what you want to accomplish with your social media presence. Social media is so diverse that it's easy to lose your way in the social media forest. To prevent this you must have
I'm not lost, I'm wondering
JULY 28, 2019
Stephenson’s observation corresponds to my experience of social media (especially Twitter): It’s not that folks are talking past each other, it’s that they’re not even interacting with people who don’t share their mental models… To talk of filter bubbles is misleading: these aren’t tenuous membranes; they’re thick, hardened shells. Jorge Arango – Neal Stephenson on Social Media. Pound of Obscure liminal thinking Social Media
IT Toolbox
JANUARY 26, 2017
As social media becomes more common it is moving from an experiment to an integral part of companies' advertising and marketing efforts. Taking social media seriously and integrating it into your media plans requires evaluating your efforts carefully and getting feedback on its effectiveness. This means taking a slightly different approach to your social media efforts.
IT Toolbox
FEBRUARY 7, 2017
Like a financial audit, a social media audit surveys your practices and status and suggests areas for improvement. An initial social media audit is an important part of drawing up a social media marketing plan. Essentially the first audit tells you where you are in the social media world and serves as a basis for planning your future activity. An audit of your social media
Forrester IT
JUNE 6, 2018
53% of business and technology decision-makers and influencers tell us they want to better leverage social listening technologies to understand customer requirements and achieve their firm’s goal of addressing rising customer expectations. This shouldn’t come as a surprise; social listening platforms offer a unique window into customers’ lives, opinions, and preferences.
IT Toolbox
AUGUST 29, 2017
Social media is a relatively new thing in the internut tubes and it really took off, as far as I know, with a thing called MySpace. MySpace has been replaced by Facebook and is, as far as I know, the most popular social media of all time. The thing with social media is that newsWhich is still working as far as I know. At least until something comes along to replace it.
IT Toolbox
JANUARY 20, 2017
Social Media Integration Boosts Productivity. An increasing number of global business venues are mining the power of social networks and integrating real-time consumer data from platforms like LinkedIn, Facebook, Twitter, Reddit, and Instagram. These social networks help companies connect with their customers and vendors, as well as enhance brand identity
Forrester IT
JUNE 28, 2017
Compliance pros, try to recall your last interaction with your marketing peers about social media: How did it go? Social Compliance. Social Marketing. Social media. Digital Compliance Security and Risk Social Compliance Social Marketing Social media digital marketing
IT Toolbox
AUGUST 31, 2017
Previously I ranted on about how social networking sites were contributing to reducing the family bonds and weakening personal relationships. However, social networking sites are not all doom and gloom. They have, in my case, provided a means of bringing me personally back into the family loop. This is because it is impossible for me to sit down and have a family meal with
Forrester IT
AUGUST 21, 2018
Today, social listening platforms have become a staple in most brands’ marketing tech stacks because of their ability to give brands near real-time feedback and insight into conversations about their […]. B2C marketing social intelligence social listening & listening platformsOnce upon a time, most brands relied on 6+ week cycles of feedback through consumer surveys and expensive focus groups to listen to their consumers.
IT Toolbox
OCTOBER 31, 2017
Three years ago social CRM was the future. It isn’t that social has disappeared from CRM systems; you can still get Twitter integration on most CRM platforms, and LinkedIn data is starting to reappear. There’s just a lot less social CRM now. Now you don’t hear much about it. What happened was a combination of two factors. First
Doctor Chaos
JULY 11, 2016
News sites recently reported the possibility of compromised Twitter accounts. Twitter denied the claim that they had been compromised or breached. If you do a search on the topic, things read a little differently than the official company stance. Let me simply say it is not really rare or uncommon for malware to spread throughout […]. Cyber Data Breach DarkNet Deep Web Invisible Web TOR
IT Toolbox
JUNE 20, 2017
It was discovered that teens spend up to nine hours a day on social media websites and 60% of this time is spent using mobile devices with access to the internet. In today?s s world, it is rare to go to a mall, restaurant, or even school without finding one or more teens on their cell phones. So, the younger generation literally has the internet at their fingertips
IT Toolbox
AUGUST 5, 2016
Measure the social customer effectiveness of your business with Conversocial's Social Maturity Index (SMI
IT Toolbox
MAY 31, 2016
They will frequently check their social media accounts to find out what is trending, and make decisions based on what they have read. It's pretty safe to say that, these days, most people under a certain age live their lives online. Sometimes they will even contribute to online discussions, voicing opinions on their likes and dislikes. Putting all that information out there has its advantages. Businesses
Computer Weekly
OCTOBER 3, 2016
Social security is not only a source of info for attackers, but a powerful way to raise awareness of security, as a young cyber security worker is demonstrating
Forrester IT
MAY 2, 2018
B2C marketing digital business social marketing social media earnings facebook Snapchat twitterQ1 2018 earnings for Twitter, Facebook, and Snap largely showed minimal impact from the recent data privacy crisis. There were no surprises: Twitter is building off its Q4 2017 momentum, Facebook continues to grow its user base, and Snap is still going through an identity crisis. For the most part, the financial markets seem to […].
Computer Weekly
SEPTEMBER 26, 2017
The healthcare sector and social media users are popular targets for cyber attackers, a report has revealed
IT Toolbox
JUNE 20, 2017
Even before the Arpanet allowed people to communicate with each other across the network there has been a social media. People for some reason just love to communicate with each other. Whether it is by the office water cooler talking about what Johnboy did to Maryjane or over the wire sharing questionable photo's and movies. In the beginning there were things called bulletin
IT Toolbox
JULY 18, 2017
Social media is a powerful and growing force in the world of business. It seems we’re being flooded with advice on how to implement a social media program, run a social media campaign and other facets of social media. But just because social media is popular and has produced positive results for some businesses doesn’t mean every business needs a social media program.
IT Toolbox
FEBRUARY 6, 2017
Social media marketing plays by different rules than conventional marketing campaigns. It is important that you follow those new rules in your social media marketing efforts. The most important thing to realize about social media is that it is inherently a many to many channel. Unlike conventional marketing, the marketer doesn't dominate the channel. In fact if you don't handle
CTOvision
JULY 7, 2015
Social media is a big part of most people's lives, and has steadily increased in importance to businesses as well. There are two main uses for professional social media use: to inform others through engaging with them, and to learn from others.
Computer Weekly
OCTOBER 26, 2017
Digital dictation and clinical records management systems firm Crescendo Systems has become the first customer to officially connect to NHS Digital’s Health and Social Care Network
The Accidental Successful CIO
MARCH 29, 2017
Getting the most out of social media can require help from the CIO Image Credit: Sean MacEntee. I’m thinking that by now we can all agree that social media is important. Every company wants to make the most of the free service that each of the different social media channels offers, but the challenge is that they are not 100% exactly how to go about doing this. A great example of this are the social media channels Instagram and Snapchat.
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