Customer Service Trouble: Changing Flights on Continental - Social.
Social, Agile and Transformation
NOVEMBER 18, 2008
Folks, thats exactly what I saw last Thursday night when I flied from Newark to Charlotte on Continental Airlines. agile software development. (56). crisis management. (3). it management. (34). offshore development. (6). product management. (26). project management. (50). web development. (12).
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