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Living Networks - Chapter 9: The Flow of Services - Reframing Digital and Professional Services

Trends in the Living Networks

IT executives now refers to SOA (Service Oriented Architecture) rather than web services, while online delivery of software is usually called SaaS (Software as a Service) instead of the ASP (Application Service Provider) model. The jargon in online software has changed over the last years.

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5 Driving Forces of Global Professional Services

Trends in the Living Networks

A little while ago I co-authored a White Paper for SAP titled Service Delivery Innovation: Creating Client Value and Enhancing Profitability , focused on large professional services organisations. In the course of preparing for the session I looked back at this paper. Source : Service Delivery Innovation SAP White Paper.

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