Survey: Why CIOs and CTOs want a new model for IT support and services
CIO Business Intelligence
OCTOBER 18, 2023
In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. Seven out of ten listed inadequate service models as one of their biggest challenges with IT support, followed by six in ten reporting a lack of vendor accountability as the main challenge. The results spoke for themselves.
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