Remove Hardware Remove Social Remove Virtualization Remove VOIP
article thumbnail

How Outbound Call Center Software Grow Your Business?

Galido

These are such as phone, email, live chat instant messaging, SMS text and social media. VoIP and hosted software that has made reality the hosted call center environment. These are call recording, text, analytics, virtual queuing, callback and social media help. Used with the virtual call center.

article thumbnail

Fountainhead: The End of the Laptop-Centric World?

Fountainhead

Insights into Data Center Infrastructure, Virtualization, and Cloud Computing. Whenever Margo does remote work with a given client -- accessing the intranet, using internal apps, interacting via collaboration software, or even certain VoiP apps -- she must use the appropriate laptop. skip to main | skip to sidebar. Fountainhead.