IT Toolbox
APRIL 28, 2024
Adopting key measures for improved detection and response against global cyber threat actors. The post Think Like the Adversary: Countering LotL Attacks with Proactive Defense appeared first on Spiceworks Inc.
Eric D. Brown
MAY 1, 2024
💡 "Don't let inhumanity steal your humanity" - Marcus Aurelius (paraphrased) In its relentless efficiency, artificial intelligence promises to solve problems that have plagued humanity forever. From eradicating diseases to optimizing traffic, its potential seems endless. But as we delegate more of our tasks, decisions, and even emotional labor to algorithms, we risk diminishing our own capacity for compassion, empathy, and connection.
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Information Week
APRIL 29, 2024
Uncover the pivotal skills that chiefs of data should possess in 2024. Dive into academic prerequisites, governance challenges and emerging trends for CDOs.
Tech Republic Security
MAY 3, 2024
According to the M-Trends report, the average time it takes for an organisation to detect an attacker in their environment has decreased from 16 days in 2022 to 10 days in 2023.
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Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.
Forrester IT
APRIL 30, 2024
Buyer expectations for immediacy, relevance, and instant gratification have carried over from B2C to B2B and been amplified with Millennials and GenZ comprising more than half of the modern workforce. From their consumer interactions, digitally savvy B2B buyers are aware they’re signaling their interests through their behavior, content consumption, and social interactions.
CIO Business Intelligence
MAY 1, 2024
Is generative AI so important that you need to buy customized keyboards or hire a new chief AI officer, or is all the inflated excitement and investment not yet generating much in the way of returns for organizations? Gen AI takes us from single-use models of machine learning (ML) to AI tools that promise to be a platform with uses in many areas, but you still need to validate they’re appropriate for the problems you want solved, and that your users know how to use gen AI effectively.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Tech Republic Security
MAY 2, 2024
TechRepublic identified the top four trends emerging in IoT that businesses in the U.K. should be aware of.
Forrester IT
MAY 1, 2024
The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment. Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion.
CIO Business Intelligence
MAY 3, 2024
United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA, which was initiated last July and went into beta testing in October, leverages publicly available large language models (LLMs) to automate the handling of some customer issues, providing consistent messaging and significant improvement of agent efficiency, aka handle time, according to the mult
Information Week
APRIL 29, 2024
There's lots of talk these days about regulating AI. But is it really a good idea for the government to get involved?
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Tech Republic Security
MAY 1, 2024
Researchers can earn up to $10,000 for critical vulnerabilities in the generative AI products.
Forrester IT
MAY 3, 2024
We’re excited to announce that we’ve finalized our selections for Forrester’s top emerging technologies for 2024. We’ll spotlight the top 10 emerging technologies in our main report that will publish in late June. And then we’ll release a report in July on technologies 11-20.
CIO Business Intelligence
MAY 2, 2024
When a necessary change hits your IT team, getting everyone to buy in and adapt is key — and challenging. Some team members will, by nature, fight any change. Even those once adaptable may have become change resistant due to years of near-constant turbulence. One Gartner study found that willingness to support organizational change dropped from 74% of employees in 2016 to just 43% in 2022.
Information Week
MAY 1, 2024
Maintaining IT staff performance and efficiency during rapid growth requires careful planning and structure. Here's how to expand your team without missing a beat.
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With IT budgets projected to grow 9.8% in 2025, leaders must invest wisely—not just cut blindly. This whitepaper introduces The Future-Proof IT Cost Optimization Model, a framework to reduce costs while maintaining service quality. Learn how Cloud Efficiency, AI-Powered Workforce Automation, Vendor Optimization, Cybersecurity Resilience, and Unified Communications can drive savings and improve efficiency.
Tech Republic Security
MAY 1, 2024
Are virtual private networks legal to use? Discover if VPNs are legal, restricted or banned in your geolocation and what activities are legal vs. illegal when using a VPN.
Forrester IT
APRIL 30, 2024
This year’s CX Summit North America will feature our latest insights into how AI will impact company culture, DEI priorities, customer experience, and more.
CIO Business Intelligence
APRIL 29, 2024
As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. That’s because employees have decidedly mixed feelings about AI coming to their workplaces, according to the recent survey by IT solutions integrator Insight , even as many enterprises are already adopting or experimenting with AI and as AI-enabled phones begin hitting the market.
Information Week
APRIL 29, 2024
Software and platforms companies must establish a risk mindset across their entire organization so that every function and employee has the tools and capabilities to detect and mitigate threats.
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The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.
Tech Republic Security
MAY 3, 2024
The U.K.'s National Cyber Security Centre, along with U.S. and Canadian cyber authorities, has identified a rise in attacks against OT operators since 2022.
Forrester IT
MAY 1, 2024
Nearly two-thirds of marketing leaders say that they don’t believe their measurement and analytics are well aligned with organizational objectives. A continued focus on marketing sourcing is emblematic of the problem.
CIO Business Intelligence
MAY 3, 2024
IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previously, the digital catalog was available in just five countries. This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace, IBM said in a statement.
Information Week
APRIL 29, 2024
Developers are experimenting with and using generative AI to boost productivity, but the existential risks are overrated.
Advertiser: GEP
Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for
IT Toolbox
MAY 1, 2024
On the occasion of World Password Day 2024, tech experts from around the world discuss the growing redundancy and alternatives to conventional passwords. The post World Password Day 2024: Tech Leaders Discuss Password Obsolescence and Alternatives appeared first on Spiceworks Inc.
Forrester IT
MAY 1, 2024
We like to practice what we preach at Forrester — when you’ve got valuable content, share it in as many audience-centric ways as you can muster. In this case, the core content is our just-published report, The Forrester Campaign Content Strategy.
CIO Business Intelligence
APRIL 29, 2024
To Carm Taglienti, the explosion of all things AI over the past few years has been both a pro and a con to IT teams. On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. But on the other hand, AI and generative AI in particular, as well as the speed at which intelligence barreled its way into organizations, have disrupted many IT plans, says Taglienti, chief data officer and distinguished engineer at tech firm
Information Week
MAY 3, 2024
At what point does continuous, iterative development for Agile applications turn into a maintenance exercise?
Advertiser: Procom Services
The 2025 Recruitment Playbook by Procom is a strategic guide tailored for hiring managers to navigate the evolving talent landscape. Highlighting innovations like AI-driven tools and data analytics, the playbook empowers leaders to streamline processes, enhance candidate experiences , and foster diversity and inclusion. It provides actionable insights for every recruitment stage—from sourcing and screening to onboarding and retention.
IT Toolbox
APRIL 29, 2024
By harnessing the power of AI, businesses can unlock a new era of productivity, achieving remarkable performance improvements and a competitive edge. With enhanced decision-making, automated repetitive tasks, and streamlined workflows, AI is transforming how we work. Here are the top AI-powered tools that fuel productivity. The post 10 Best AI-Powered Tools To Fuel Productivity appeared first on Spiceworks Inc.
Forrester IT
MAY 3, 2024
Brand investments are like retirement investments. The idea is to invest regularly and consistently starting as early as possible, knowing that by the time retirement hits, the value will have accrued over time and the investments will have compounding returns. When we begin the uphill climb of investing, the returns may feel modest.
CIO Business Intelligence
MAY 1, 2024
In a plea for hiring relief, Google has sent the US Department of Labor an urgent appeal to amend US immigration laws to ease the hiring of foreign IT workers. On May 1, the tech titan submitted a lengthy response to the department’s request for information on modernizing Schedule A, a little-known immigration rule that fast-tracks the hiring of foreign workers in occupations facing pre-certified shortages in the US.
Information Week
MAY 1, 2024
Mentoring staff members makes a difference. Here's how you can use it productively to develop in-house talent.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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