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Living Networks - Chapter 9: The Flow of Services - Reframing Digital and Professional Services

Trends in the Living Networks

Every chapter of Living Networks is being released on this blog as a free download, together with commentary and updated perspectives since its original publication in 2002. Software is being provided as a service, business processes are readily outsourced, and the functions of the firm can be broken down into defined modules.

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Leveraging Organizational Knowledge

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. Baird and J. These systems include levers and outcomes.

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