Digital business moves so quickly that CIOs often find their tried-and-true methods of creating and updating strategy no longer applies. Organizations may find that their strategy is out-of-date as soon as it is published,” says Ian Cox , Senior Director Analyst, Gartner, “and they may delay creating or refreshing a strategy as they cannot afford — or justify — the time and resources required for such a large, one-off exercise.”. MORE

Talk to 10 different customer experience (CX) professionals and you may get 10 different definitions of what a CX strategy is and what it does. One CX professional from a company with more than $65 billion of funds under management confided in us, “[When we started], we didn’t even know what a CX strategy was […]. MORE

Is Your Data Strategy Lacking? (Jeremy Vale and Paolo Santamaria contributed to this post.) MORE

Read Joseph Steinberg list some cybersecurity best practices infosec pros can integrate into their security strategy as their organizations develop on Security Intelligence : Cybersecurity is important to businesses of all sizes, and many of the information security issues that mom-and-pop shops face also challenge larger enterprises. However, the finer details of security strategy and […]. MORE

This blog outlines how banks are implementing digital transformation strategies. Digital Transformation Financial Services digital transformation Digital Transformation Strategies Post-Digital TransformationPreviously , I analyzed the current themes in banking according to executives. MORE

data governance data management data strategy Forrester eventsData governance is good for you, they said. Data governance de-risks your business, they said. Data should be owned by the business, they said. How’s that working for you? MORE

Multinationals that want to develop their B2B online commerce business in China will need to clearly define their strategy, including what payment solutions […]. As the world’s largest eCommerce market, China appeals to global B2C and B2B brands alike. MORE

account-based marketing (ABM) B2B marketing customer data data insights data management data quality & data governance analytics B2B Marketing big data digital strategy MORE

Many organizations are now focused on cloud-first strategies as they turn their attention to advancing the use of cloud services across the business. If you have not developed a cloud-first strategy yet, you are likely falling behind your competitors. Gartner recommends that organizations continue to mature their cloud-first strategies — where the cloud is primary, prioritized and promoted. Develop a cloud-first and multicloud strategy. MORE

Greetings from sunny but cold Orlando, where the inaugural Forrester Data Strategy & Insights Forum just wrapped up. During the event, I spent time with a seasoned data professional who joined me as a panelist in my session and who took advantage of the wealth of wisdom dispensed in keynotes and deep dives throughout the event. [… MORE

It’s an exciting time to join Forrester as CX culture analyst. My colleagues are thought leaders at the forefront of customer experience (CX), as well as employee experience (EX). MORE

Intel Security adjusts its channel strategy in response to a market shift towards services-based security MORE

A nice short post over on Farnam Street today highlights the various traps that people and companies can find themselves in when they begin looking at strategy and strategic planning. Lafley titled “ Playing to Win: How Strategy Really Works.” Beware the Strategy Trap(s). MORE

How can enterprise buyers gauge if their vendor partner has a robust internal strategy and thus […]. How do you build reputation? How do you gain trust and sustain it? These questions are as fundamental for every organization as it is for every individual personally. MORE

I remember a few years ago when, as enterprise architects, we sat around in the office of the VP of architecture and planned our data strategy on the whiteboard. MORE

Watch the video below to learn how Forrester is leveraging design thinking in our business strategy workshops to help executives unlock customer value. corporate strategy digital business digital transformation ebusiness strategyLooking for help with rethinking your current business model? Accelerate your own digital transformation by booking an inquiry or by checking out my research here. MORE

I find that agile teams, because they are agile, may leave behind fundamental-to-IT risk mitigation strategies that can make sprints, releases, and application development more reliable and robust. MORE

Customers demand that marketing coordinate with sales, service, and commerce to deliver better experiences. MORE

In organizations like this, the decision to use a multicloud strategy is clear. Most organizations adopt a multicloud strategy out of a desire to avoid vendor lock-in or to take advantage of best-of-breed solutions,” he says. “We Read more: 5 Questions to Answer When Building a Cloud Strategy. The post Why Organizations Choose a <span style="color: #000080;">Multicloud</span> Strategy appeared first on Smarter With Gartner. MORE

With 2020 on the horizon, leading healthcare organizations (HCOs) are starting their strategic planning. Forrester’s latest data shows more than half of healthcare purchase influencers are planning new or increased investment in AI tools over the next 12 months. MORE

As marketing strategy changes and marketing resources shift, so do consumers and customer loyalty — today, consumers use more devices, ad blockers and other privacy protection tools, and still have increasingly sophisticated customer […]. MORE

Publishers need to adapt to the changing industry trends followed by an acrobatic digital book/ebook publishing strategy. In this blog we will discuss certain ebook publishing strategies which might help you to reach your target audience on a broad spectrum. MORE

When your CEO asks you for your digital strategy, you could go away and huddle up with your team for a month and produce some voluminous document full of TLAs only to have it sit on the shelf for the next two years. Instead, simply give your CEO a copy of your business strategy. MORE

Nonprofits often think about how to attract more volunteers or achieve a greater reach with their fundraising initiatives. However, getting targeted by cybercriminals is a possibility that may not come up for discussion. MORE

It’s T minus two weeks to Forrester’s 2nd Data Strategy & Insights Forum in Austin, TX. Over 300 data and analytics leaders will gather to share, learn and get inspired! For those of you who have already registered and planning to attend, you answered one key question during the registration process: What is your top […]. MORE

In the past two business days, my colleagues and I have published the Q3, 2019 iterations of our Digital Experience Platform NowTech and Wave (big sigh of relief, and huge thank you to everyone who supported this research!). MORE

As the CIO becomes more involved shaping the future of an enterprise, it is time to become more involved in the strategy. “If Read more: How CIOs Can Ensure a Seat at the Strategy Table. Begin the strategy. Look at the strategy through stakeholders’ eyes. MORE

Many enterprises set out with good intentions to transform their organizations with AI, but fail to deliver without a strong AI Strategy in place. A good AI strategy will take all of your organization’s use cases into account and figure out how you want to transform your business. MORE

The hype around 5G is growing. MORE

The rollout of 5G is much more evolutionary than the rollout scenarios of previous cellular standards. age of the customer 5G carrier networking telco Telecommunications MORE

Have a clear and consistent overall business strategy. . Overall, fit enterprises are those that see uncertainty as a guarantee and develop a clear strategy to help accelerate through — and succeed beyond — that uncertainty. . MORE

Discover the themes and topics we'll be tackling at this year's Data Strategy & Insights Forum. advanced analytics analytics applications artificial intelligence (AI) customer analytics data insights data management data quality & data governance predictive analytics privacy web analytics promoted MORE

Recent Gartner polls of strategy leaders reveal that slow strategy execution is a top challenge for 2019, but keeping everyone on the same page in today’s large and complex organizations is a distinct obstacle. . 70% of chief strategists express little confidence in their ability to close the gap between strategy and execution. As companies pursue more ambitious and transformational strategies , closing this gap is becoming paramount. MORE

Monika Sinha , Vice President Analyst, Gartner, says information and technology are considered too late in the strategy process in many enterprises. Once your ambition is clear, appropriately position IT at the heart of your business strategy. “IT The traditional “wait and respond” approach to enterprise strategy — the business strategy is finalized, the CIO reviews the strategy for IT’s contribution and an IT strategy is developed in response — is no longer viable. MORE

The following video shares highlights from research by myself and fellow colleagues, evaluating how brand manufacturers digital commerce strategies must evolve. […]. Should all brand sell directly to customers online? How should brands work with marketplaces? MORE