Sat.Mar 16, 2024 - Fri.Mar 22, 2024

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Decoding Marketing Metrics: Traditional and Emerging Trends

IT Toolbox

Delve into the world of marketing metrics, where traditional standards meet emerging trends. The post Decoding Marketing Metrics: Traditional and Emerging Trends appeared first on Spiceworks.

Trends 302
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Computer Vision Platforms: Horizontal Capabilities Deliver Breadth, While Vertical Ones Promise Depth

Forrester IT

Computer vision platform providers craft or assist users in developing algorithms, tools, and solutions that enable computers to see, analyze, and make sense of visual information. From recognizing faces in a crowd to getting insights from videos and images, these providers are the architects behind the scenes, building the bridges between pixels and purpose.

Video 434
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Best Practices for AI Training Data Protection

Information Week

As artificial intelligence becomes prevalent, protecting AI training data is more important. Here’s how companies can enhance security to safeguard AI data.

Training 483
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Proofpoint: APAC Employees Are Choosing Convenience, Speed Over Cyber Security

Tech Republic Security

Risky cyber security behaviours are putting employees at risk of phishing and other attacks, according to Proofpoint research, with many employees still unclear security is their responsibility, too.

Security 502
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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French regulator fines Google $271M over generative AI copyright issue

CIO Business Intelligence

France’s competition authority fined Google, its parent company Alphabet, and two subsidiaries a total of €250 million ($271 million) for breaching a previous agreement on using copyrighted content for training its Bard AI service, now known as Gemini. The Autorité de la concurrence said Wednesday that the search giant failed to comply with a June 2022 settlement over the use of news stories in its search results, News and Discover pages.

Google 363
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How G-Research Used TuringBots To Transform Software Development

Forrester IT

As we outlined in previous research, Generative AI assistants known as TuringBots can serve as powerful tools to address some of the broader software development challenges. Specifically they help to automate a wide range of tasks throughout the software development life cycle (SDLC).

More Trending

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6 Best Multi-Factor Authentication (MFA) Solutions for 2024

Tech Republic Security

Explore top multi-factor authentication solutions for enhanced security and user authentication. Learn about the benefits and features of leading MFA providers.

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On-premise to 5G-powered SD-WAN: Adaptability for a Future-Proof Network

IT Toolbox

Why organizations should prioritize long-term vision over short-term gains to realize SD-WAN benefits. The post On-premise to 5G-powered SD-WAN: Adaptability for a Future-Proof Network appeared first on Spiceworks.

WAN 324
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GenAI Drives The Narrative, But A More Confident Tech Economy Is The Real Story Beyond The Q4 2023 Tech Services Earnings

Forrester IT

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. But providers project faster growth in 2024 fueled by core transformations and investments in AI.

Analysis 433
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How to Shrink IT's Carbon Footprint Using Software

Information Week

Software efficiency practices can significantly reduce IT’s carbon footprint, yet organizations have yet to fully seize its potential.

Software 524
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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Get on CompTIA Certification Track With These $30 Study Guides

Tech Republic Security

Kickstart a lucrative career in IT with this extensive bundle that includes 10 study guides on CompTIA and more of today's leading IT certifications.

Study 450
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Payment-processing outages at UK retailers raise reliability issues for cashless transactions

CIO Business Intelligence

Payment-processing failures at several high-profile retail brands in the UK over the past week disrupted on-site customer service and stirred speculation about the cause of the outages. The problems at fast food restaurant McDonalds, supermarkets Tesco and Sainsbury’s, and bakery chain Greggs, highlight retailers’ increasing reliance on third-party payment systems and the technical issues hampering a global shift from cash to digital payments.

Retail 324
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NVIDIA’s GTC 2024: A Leap Into GenAI

Forrester IT

In 1999 when NVIDIA released NVIDIA GeForce 256 as the world’s first GPU, Jensen Huang, it’s founder and CEO, would never foresee the two transformational waves of AI, from deep learning to generative AI (genAI), could bring it to the paramount achievements it has made nowadays.

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7 Tips for Managing Cross-Border Data Transfers

Information Week

Moving personal data across borders is a tricky path of perils. Here are some tips to help you avoid many of them.

Data 506
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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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5 Best VPNs for Streaming in 2024

Tech Republic Security

Discover the top VPN services for streaming that offer fast speeds, reliable connections and access to a wide range of streaming platforms.

Cloud 412
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Power of Women: Pioneering the Future of Healthcare Technology

IT Toolbox

Find out how women leaders create a responsive and compassionate healthcare ecosystem with technology. The post Power of Women: Pioneering the Future of Healthcare Technology appeared first on Spiceworks.

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How Beauty Brands Can Bolster Their Website To Boost Their DTC Business

Forrester IT

We reviewed 26 beauty brand websites to compare their direct-to-consumer strength and glean best practices for long-term success.

Retail 417
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Cybersecurity's Future: Facing Post-Quantum Cryptography Peril

Information Week

If bad actors get their hands on quantum computers, could the market plunge off a cliff into vulnerabilities worse than Heartbleed?

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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If you invest more in AI than people, you’re doing it wrong

CIO Business Intelligence

Generative AI has the power to reinvent every facet of an organization. Companies are realizing its potential, but before they can shift their gen AI strategies from “showing promise” to “making profit,” they’ll need to answer several technology-related questions: do I have the right LLM for my industry and function; is my data foundation rigorous enough to support it; do I have the right enterprise architecture in place to make the most of new or changing models?

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5 Practical Technologies Every Ambitious SMB in Industrials Should POC

Social, Agile and Transformation

Manufacturing, construction, and other industrial businesses can leapfrog from technology-lagging organizations to ones driving competitive advantages. A chief challenge is escaping legacy mindsets, especially in small and medium businesses where technology is a commodity component that’s bought once and used well past its depreciation date.

SMB 305
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TikTok’s Influence On Young Voters Makes It A Threat To US Democracy And An Asset To Marketers

Forrester IT

New legislation just passed in the US House of Representatives signals that TikTok regulation is coming. The core argument made by US lawmakers centers around US user data making its way into the hands of the Chinese government. There’s another issue at hand, however: TikTok’s influence over young US voters.

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What Can a CIO Do About AI Bias?

Information Week

In a world filled with bias, can AI algorithms ever truly be unbiased, and how can IT leaders address technologies' blind spots? Transparency may be key.

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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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A CIO primer on addressing perceived AI risks

CIO Business Intelligence

Ask your average schmo what the biggest risks of artificial intelligence are, and their answers will likely include: (1) AI will make us humans obsolete; (2) Skynet will become real, making us humans extinct; and maybe (3) deepfake authoring tools will be used by bad people to do bad things. Ask your average CEO what the biggest risks of artificial intelligence are and they’ll more likely talk about missed opportunities — of AI-based business capabilities competitors are able to deploy sooner th

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3 Pricing Strategies for Product Integrations by Startups

IT Toolbox

Optimizing product integration pricing for startup success—balancing adoption and revenue. The post 3 Pricing Strategies for Product Integrations by Startups appeared first on Spiceworks.

Strategy 298
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For Measuring Your Personalization Programs, The Number Of The Day Is… 3!

Forrester IT

“Hey Count von Count, how do I know if my personalization strategy is working?” It’s difficult for companies to assess because they often measure myopically at the individual point of interaction. But personalization tactics are numerous and diverse across a company, requiring a holistic approach to measurement for a complete view of personalization efforts.

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New SEC Emissions Disclosure Rules Spark Mixed Reactions

Information Week

The SEC’s new climate disclosure rules are either too narrow or a compliance burden, depending on whom one asks. Which is it?

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How AI Is Revolutionizing Contact Centers: 2025 Strategy + ROI Playbook

In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

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SAP user group: S/4HANA usage is growing, but still in the minority

CIO Business Intelligence

The German-speaking user group for enterprise software giant SAP says that customers’ willingness to invest in the company’s S/4HANA cloud product is rising, but still lags behind flagship ERP products like ECC 6, and some customers see the need for more discussion on SAP’s prolonged move to the cloud. DSAG, a group representing SAP users in Germany, Austria and Switzerland, also released data from a survey of its members.

SAP 310
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In A Cookie-Less World, First-party Data Is Marketers’ Bread And Butter

IT Toolbox

Discover why first-party data becomes the cornerstone of every marketer's strategy in a cookie-less environment. The post In A Cookie-Less World, First-party Data Is Marketers’ Bread And Butter appeared first on Spiceworks.

Data 298
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Introducing The Forrester Wave™: Application Modernization And Migration Services, Q1 2024

Forrester IT

Yesterday, we released The Forrester Wave™: Application Modernization And Migration Services, Q1 2024. We looked at the top 15 vendors in the market and evaluated them across 25 criteria. Demand for assistance continues to propel interest in modernization and migration services, as the focus continues to shift toward the former at the expense of the latter.

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IT Careers: Does Skills-Based Hiring Really Work?

Information Week

More organizations are moving toward skills-based hiring and getting mixed results. Here’s how to avoid some of the pitfalls.

How To 483
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.