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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO Business Intelligence

On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The company was rewarded for its farsightedness on July 8, 2022. Check your suppliers’ backup plans. says Guthrie. “Do

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What is a managed service provider? Strategic outsourcing for IT services

CIO Business Intelligence

MSPs can also bundle in hardware, software, or cloud technology as part of their offerings. For example, an enterprise that has large investments in hardware and software can’t just reverse that investment during downturns. Services delivered by an MSP are delivered by employees located at the client’s locations, or elsewhere.