A digital paradigm shift for emergency communications: Toronto Fire Services makes history with Avaya
CIO Business Intelligence
FEBRUARY 27, 2024
Per the CRTC’s NG9-1-1 timeline , Canadian public safety answering points (PSAPs) must transition to NG9-1-1 by March 2025. Enhanced call routing: TFS can kick emergency response into high gear with the ability to intelligently route calls based on location, load balancing, and other factors.
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