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5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 144
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What’s New, What’s Next for Value Stream Management

CIO Business Intelligence

Once thought of as a methodology exclusive to IT and DevOps, VSM is now used to align the entire enterprise and is the connective tissue between strategy, development, and customer value. This will also extend well beyond development. When you do that, it really changes peoples’ mindsets and discussions.

Agile 98