Airline CIOs Show How To Move From The Old To The New

The Accidental Successful CIO

Combining airlines can teach CIO some lessons Image Credit: Luke Ma. Just imagine if you were handed the additional responsibility of creating a plan to merge the IT operations of two large airlines. In late 2013 American Airlines announced that it was buying US Airways.

All United Airlines flights in US grounded: Computer “glitch” cited as cause

CTOvision

For more on the outage see: All United Airlines flights in US grounded due to computer system glitch . The post All United Airlines flights in US grounded: Computer “glitch” cited as cause appeared first on CTOvision.com. The entire U.S. travel system is under strain today causing a major disruption to business and pleasure travel on all carriers do to what United is calling a computer systems "glitch". What is a glitch? We have all seen those before.

Trending Sources

What Exactly The Heck Are Prescriptive Analytics?

Forrester IT

american airlines. Analytics Application Development Prescriptive Analytics american airlinesPrescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn't that what all analytics should be about?

Never lose track of customer journey, says Brussels Airlines CIO

Computer Weekly

Brussels Airlines is transforming its IT, with customer experience the driving force

British Air Data Center Outage Feeds Outrage at Airline Cost Cuts

Data Center Knowledge

"We do have a back-up system, but on this occasion it failed" Read More. Business Power and Cooling Uptime

Russian Airline at home in the cloud

Computer Weekly

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project

Global Connected Aircraft Summit: Airlines, operators, integrators, and technology providers

CTOvision

The Global Connected Aircraft Summit (7-9 June 2017) provides airlines, operators, integrators, and technology vendors with a venue for advancing the state of the entire aviation community. Bob Gourley. This fourth annual event connects business, technology, and industry perspectives and goes beyond just in-flight entertainment, to include operations, communications and technologies that impacts the aircraft and the traveling public.

Cyber Security in Aviation

CTOvision

With multiple systems providers, airlines and IFC providers managing various components of an airplane, gaps are becoming more frequent in the aviation landscape. Airline to Award Hackers for Finding Hidden Bugs (chinatopix.com). CTO Strategy Aircraft engine Airline Computer security Cyber Threats Hacker (computer security) United AirlinesWith the public inundated with reports of an alarming number of computer hacks, the question in everyone’s mind is “what is next?”

Nordic airline averts business disaster with application performance monitoring

Computer Weekly

Following an emergency decision to move to Amazon Web Services, Iceland’s Wow Air has wholeheartedly bought into the cloud

Nordic CIO Interview: Mattias Forsberg, Scandinavian Airlines

Computer Weekly

The CIO of Nordic airline SAS talks to Computer Weekly about how digital technologies are changing customer experiences as well as the business itself

Middle East airlines must continue to invest in IT

Computer Weekly

Airlines in the Middle East are investing heavily in IT as the industry faces increasing demand for more efficient services

United Airlines Grounds Flights Due to IT Issues

Data Center Knowledge

IT infrastructure problems disrupt United travel for second time in about one month Read More. Downtime Networking

Delta Data Center Outage Grounds Hundreds of Flights

Data Center Knowledge

Airline attributes outage to power problem in Atlanta data center Read More. Atlanta Downtime Enterprise Power

Verizon Data Center Outage Delays JetBlue Flights

Data Center Knowledge

Airline attributes electronic system downtime to data center power outage Read More. Downtime Verizon

Lufthansa Systems ‘crowdfunds’ BI to mine flight data

Computer Weekly

Open source business intelligence tool enables airline to gain new insights from a decade’s worth of ticket sales

British Airways confirms investigation under way into bank holiday datacentre power failure

Computer Weekly

Airline says investigation will focus on ensuring the IT problems of the bank holiday weekend will never be repeated

Airlines Save Cash Using GE and Pivotal???s ???Data Lake??? Tech

Data Center Knowledge

Pilot Big Data analytics platform analyzes engine data from 15,000 flights. Read More. Big Data Enterprise Internet of Things

Gulf Air tinkers with Oracle suite and explores hybrid cloud models

Computer Weekly

Bahraini airline Gulf Air is looking to make productivity gains across its enterprise resource planning system

Virgin Atlantic finds community benefit with Salesforce

Computer Weekly

Airline’s business-to-business and cargo divisions have found Salesforce CRM to offer a “family feel” beyond the software

Lufthansa IT services arm transforms to meet customer demands

Computer Weekly

IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies

Big data and open-source cloud technology help Gulf Air pin down customer sentiment

Computer Weekly

Big data engine that performs sentiment analysis on both Arabic and English textual data helps airline to understand and react rapidly to customer preferences

Virtual reality simulation helps KLM engineers escape in an emergency

Computer Weekly

Dutch airline KLM develops virtual reality simulation to show engineers what happens if the maintenance hanger catches fire

What CIOs Can Learn From An Upgrade Of Inflight Web Services

The Accidental Successful CIO

Airline CIOs are going to have to make some tough in-flight internet decisions Image Credit: Christopher Doyle. Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work.

Bangkok Airways takes customer service to the cloud

Computer Weekly

Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud

Lessons Learned From The Recent British Airways Outage

Forrester IT

It might take the airline a few quarters to recover fully. BA execs will get to the root-cause analysis soon, but the event (and historical failures at airlines in general) provides a bonanza of lessons for execs everywhere who want to better equip their organizations to handle such exigencies.

Insights-Driven Businesses Will Make $1.2 Trillion In 2020. Wanna Join Them?

Forrester IT

Earn the best on-time arrival of any major airline by measuring when the airplane door closes -- and everything leading up to it. Alaska Airlines does. You can't win, serve, and retain powerful customers without being insights-driven.

IT failure grounds Delta flights worldwide

Computer Weekly

US airline Delta has temporarily grounded flights worldwide after a power failure took key IT systems offline in its home base of Atlanta, Georgia

UK bans electronic devices from Middle Eastern flights

Computer Weekly

The UK government has announced that laptops and tablets will be banned from airliner cabins on UK-bound flights from a number of Middle Eastern countries

DevOps and the Mainframe, A perfect match?

Forrester IT

For instance, the mainframe is leveraged by 92 of the top 100 banks worldwide, 23 of the top 25 US retailers, all 10 of the world's 10 largest insurers, and 23 of the world's 25 largest airlines. [i]. Did someone forget to tell the mainframe it was irrelevant? For many years, the much lauded death of the mainframe has been espoused by many pundits. Many believed the end of the mainframe would be further accelerated with the rapid growth of cloud adoption.

Fixing your IT Legacy Before the Next Bridge Collapse

Social, Agile and Transformation

Last week we saw two significant, public system outages, one belonging to NYSE because of a "configuration issue" and the other to United Airlines because of a "router issue". This week, the news is on OPM's data breach of 21 million users and their lack of investment and follow through on resolving security issues identified by auditors. My first thought on seeing these failures is that. cio crisis management in the news it management security

Agenda Announced For June 6-8 Global Connected Aircraft Summit

CTOvision

The Global Connected Aircraft Summit , taking place June 6 - 8, 2016 in Los Angeles, CA, promises to deliver even more airline executives, thought-provoking case studies and valuable networking opportunities in 2016 than ever before. Bob Gourley.

Examine The Aviation Industry And Cybersecurity at the Global Connected Aircraft Summit 6-8 June in LA

CTOvision

The mission of this summit is to provide airlines, operators, integrators and technology vendors with a means to continuously enhance the benefits of connected solutions, from ground to air and from nose to tail. Bob Gourley.

What Role Does A CIO Play When Companies Merge?

The Accidental Successful CIO

Another problem includes dealing with the airline’s mechanics who are still working under separate IT systems, which store complex data related to fixing aircraft. United Continental is not the only airline to undergo a merger in the past few years.