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Why the Airline Industry Must Shift to a Data-centric Mentality

IT Toolbox

The post Why the Airline Industry Must Shift to a Data-centric Mentality appeared first on Spiceworks. The many benefits of becoming data-centric instead of application-centric.

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COVID-19: Leading airlines display compassion, resilience, and good old business sense.

Forrester IT

Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo.

Airlines 366
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Alaska Airlines launches aviation-focused startup program with Los Angeles venture lab

GeekWire

An Alaska Airlines plane at Seattle-Tacoma International Airport. The airline is partnering with UP.Labs to launch an aviation venture lab. GeekWire File Photo / Kurt Schlosser) Alaska Airlines wants to help more startups take off. Alaska Airlines is a limited partner in the fund.

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American Airlines Discloses July Data Breach But Remains Tight-lipped on Details

IT Toolbox

The post American Airlines Discloses July Data Breach But Remains Tight-lipped on Details appeared first on Spiceworks.

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Planes, Fuel, Seats, Bags, Meals, and Airline Profit – But What About CX?

Forrester IT

– Passenger experience drives airline profit! True or false? If you’d like to test yourself and your CX/marketing department on how well you can attest to the truth in the above statement, ask yourself: “How much is CX improvement worth in annual profit?”

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Clean aviation startup ZeroAvia lands more cash from Amazon, Bill Gates, Alaska Airlines

GeekWire

The company is partnering with Alaska Airlines to retrofit the aircraf with ZeroAvia’s powertrain. Bill Gates’ Breakthrough Energy Ventures, Horizons Ventures, Alaska Airlines, Ecosystem Integrity Fund, Summa Equity, AP Ventures and Amazon Climate Pledge Fund also participated. The nose of ZeroAvia’s Q400.

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CIO Lessons Learned from Southwest Airlines’ Winter Plight

Information Week

Severe weather and outdated software systems led to estimated $825M loss at airline, exposing operational risks that can arise if technology is not updated.

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