Hackers Just Looted Passenger Data From Some of the World's Biggest Airlines

GizModo VR

SITA, a large data firm that works with some of the world’s largest airlines, announced Thursday that it had been the victim of a “highly sophisticated cyberattack,” the likes of which compromised information on hundreds of thousands of airline passengers all over the world.

Alaska Airlines to Ban 'Emotional Support' Animals Starting January 11

GizModo VR

Alaska Airlines announced on Tuesday that it will no longer allow passengers to bring emotional support animals on its aircraft for any reservations made after January 11. The airline is the first to ban emotional support animals following new guidance from the U.S.

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New American Airlines Wheelchair Policy Strands Passengers Relying on Mobility Devices

GizModo VR

A change to the wheelchair policy at American Airlines has quietly flown under the radar for months. accessibility american airlines wheelchairs john morris mobility devices airlines planes

What it was like to fly — and land — in Alaska Airlines’ first commercial 737-MAX 9 flight

GeekWire

Sunrise as viewed from the Alaska Airlines Flight 482 in Seattle on a 737-MAX 9 flight, with Mount Rainier and an Amazon Prime cargo jet in the distance. We believe Boeing has made the required, necessary updates,” the airline says. Tech 737 MAX aerospace Alaska Airlines Boeing

Nearly 200 arrested for airline ticketing fraud

Computer Weekly

Police have arrested nearly 200 people for airline ticketing fraud in an international operation involving public and private sector organisations

Airline seats now equipped with cameras

CTOvision

The traveling public should pay attention to this one. Is this a violation of your privacy? Not in any legal sense, you are pretty much in a public place when on commercial air. But still it could be so creepy and such a violation of what we believe should be a private time that it […]. CTO Cyber Security News

Tech Moves: WTIA elects new board leadership; Adriane Brown joins American Airlines board

GeekWire

Seattle venture capitalist Adriane Brown is joining the board of American Airlines Group, one of the largest airlines in the world. From left to right: Dave Cotter and Kristen Forecki (Dave Cotter and Convoy Photos). —

American Airlines Throws Out Social Distancing Measures During Pandemic

GizModo VR

is still in the middle of a raging coronavirus pandemic that is breaking records in states like Texas and Florida and getting us banned from visiting Europe , American Airlines has decided to throw out social distancing measures on its planes. The airline quietly announced on Friday that it will start … Read more. coronavirus covid 19 american airlines health social distancingAlthough the U.S.

Nordic CIO Interview: Mattias Forsberg, Scandinavian Airlines

Computer Weekly

The CIO of Nordic airline SAS talks to Computer Weekly about how digital technologies are changing customer experiences as well as the business itself

Russian Airline at home in the cloud

Computer Weekly

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project

Amazon Buys Planes From Airlines Struggling With Pandemic Slowdown

GizModo VR

It’s the first time Amazon has purchased planes outright rather than just lease them and comes as the airline industry struggles from a slowdown… Read more.

CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Just in case you were not aware of it, it turns out that running an airline is really hard work. How To Fix The Airlines’s IT Problems.

Global Connected Aircraft Summit: Airlines, operators, integrators, and technology providers

CTOvision

The Global Connected Aircraft Summit (7-9 June 2017) provides airlines, operators, integrators, and technology vendors with a venue for advancing the state of the entire aviation community. Bob Gourley. This fourth annual event connects business, technology, and industry perspectives and goes beyond just in-flight entertainment, to include operations, communications and technologies that impacts the aircraft and the traveling public.

American Airlines offers at-home COVID tests for US travel

The Verge

American Airlines is about to start offering at-home COVID-19 tests to domestic fliers in order to help them meet various state travel restriction requirements, the company announced Tuesday. American Airlines is the first to offer access to at-home testing for domestic flights.

United Airlines flight safely lands after dramatic engine failure caught on camera

The Verge

A United Airlines flight experienced a dramatic-looking engine failure just after takeoff from Denver International Airport on Saturday afternoon. There were no injuries among the 231 passengers and 10 airline staff on board, according to the FAA.

Great: Amazon Will Probably Have Its Own Airline Someday

GizModo VR

E-commerce giant and surveillance technology purveyor Amazon is already in your walls , your doorbell and your secret union drive Facebook group, but the question on everybody’s lips is: When will they be more in the sky? The answer, apparently, is soon. Read more.

All United Airlines flights in US grounded: Computer “glitch” cited as cause

CTOvision

For more on the outage see: All United Airlines flights in US grounded due to computer system glitch . The post All United Airlines flights in US grounded: Computer “glitch” cited as cause appeared first on CTOvision.com. The entire U.S. travel system is under strain today causing a major disruption to business and pleasure travel on all carriers do to what United is calling a computer systems "glitch". What is a glitch? We have all seen those before.

Ted Cruz's Office Says He Was Just Enjoying a Delicious Beverage, Not Violating Mandatory Airline Mask Policy or Anything

GizModo VR

American Airlines has said it is investigating after Senator Ted Cruz was photographed in apparent violation of its policy mandating use of face masks during the coronavirus pandemic by all passengers and crew on Sunday, per CBS News. ted cruz coronavirus health covid 19 sars cov 2 pandemic american airlines airlines air travel planes airplanes aviation face masks

Never lose track of customer journey, says Brussels Airlines CIO

Computer Weekly

Brussels Airlines is transforming its IT, with customer experience the driving force

Grounded airline planes turned into pop-up restaurants sell out in 30 minutes

The Verge

Image: Singapore Airlines. Amidst plunging revenues due to the pandemic, Singapore Airlines is turning two of its Airbus A380 planes parked at Changi Airport into impromptu restaurants on October 24th and 25th, and it’s proved surprisingly popular.

EAN airline broadband service moves closer to reality

Computer Weekly

The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017

Airline piloting and job security

IT Toolbox

In an age of computers and robots, the only jobs that are likely to remain are those involving human interaction

Key Strategic Initiatives in the Airline Industry

Perficient Data & Analytics

Airlines are focused less on market share and more on their overall profitability. — Perficient published a new guide that focuses on the airline industry – the companies that operate air transport networks. Specifically, it discusses some of the initiatives on which airlines are focusing in the hopes of driving growth and value for their businesses, as well as their customers, employees, partners, and shareholders. Download the 2018 State of the Airline Industry guide.

[Guide] 2018 State of the Airline Industry

Perficient Data & Analytics

The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. In 2015, the world’s airlines carried more than three billion passengers, and today aviation and related tourism supports more than 60 million jobs worldwide. manufacturers of commercial jetliners) can be considered part of the aviation sector, our new guide focuses on the airline industry – the companies that operate air transport networks.

Middle East airlines must continue to invest in IT

Computer Weekly

Airlines in the Middle East are investing heavily in IT as the industry faces increasing demand for more efficient services

Chunks of United Airlines Plane Rain Down on Colorado Suburb Following Engine Trouble

GizModo VR

Huge metal chunks of debris rained down on a Colorado suburb Saturday afternoon after the engine on a United Airlines plane overhead burst into flames. Read more. disaster accident southwest philadelphia transportation in philadelphia transport sacramento international airport human activities turbine engine failure aviation philadelphia international airport

Customer Satisfaction in the Airline Industry

Perficient Data & Analytics

Customer satisfaction is always top of mind for airlines. Self-service has been top-of-mind for airlines since the introduction of airport kiosks that enable passengers to check-in, upgrade their seats, and even make flight changes. Became the first airline to give customers access to flight information and other amenities skills for Amazon Alexa, Google Assistant, and the Fitbit Ionic smartwatch. Download the 2018 State of the Airline Industry guide.

What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline. The issue of overbooking on airline flights has become a bigger deal because right now the airline industry is experiencing a surge in passengers. United airlines has been dealing with some bad press as of late.

The UN Just Made It Easier for Airlines to Pollute

GizModo VR

A United Nations council of 36 countries has agreed on a major change to the main global scheme addressing the climate impact of aviation , a move expected to remove requirements for airlines to offset emissions for several years. Read more. airplanes climate talks united nations carbon emissions air travel

Operational Performance and Reliability in the Airline Industry

Perficient Data & Analytics

Operational performance (or operational reliability) is about running an airline like a well-oiled machine. A smoothly run airline enhances customer perception, satisfaction, and loyalty. Tim Porter, a director and airline expert at Perficient, said, “Operational performance is a big deal to airlines. Airlines have invested billions to improve recovery from irregular operations. Delta Airlines believes operational reliability is one of its strategic advantages.

Baby Born on Flight to London Gets Lifetime Ticket From Airline

GizModo VR

A newborn baby will get an early taste of what it’s like to navigate the fine print in airline agreements. A woman gave birth on an EgyptAir flight from Cairo to London last week, and the company says her child will receive free flights for life. Read more.

Airlines Absolutely Have The Right To Kick You Off A Flight For Not Wearing A Mask

GizModo VR

planelopnik covid 19 coronavirus airlinesDon’t you just love it when you’re doing something as stress-free as traveling during a pandemic and a fellow passenger decides that it’s that moment to exercise his right to be a pain in the ass? Read more.

Airlines Have Been Banning Booze on Flights as a Covid-19 Precautionary Measure

GizModo VR

transportation flights airlines covid 19 coronavirusA basic measure to mitigate the spread of the novel coronavirus is to maintain a distance of at least six feet between yourself and another person. But this becomes tricky in the tight quarters of a commercial aircraft, particularly for flight crew who may be required to make their way through aisles to service… Read more.

The airline industry is ditching change fees because it’s desperate for people to fly

The Verge

American Airlines and Delta Air Lines both said they would permanently eliminate fees associated with changing or canceling a flight. The news comes less than a day after United Airlines first announced a permanent end to its change fee policy.

Essential in the Airline Industry: Vision and Commitment

Perficient Data & Analytics

Not only have the ways in which these companies successfully operate altered customer expectations, they have also forced airlines to think and act differently. Airlines are after personalization, ease of use, and innovation. It could be about implementing a new revenue-management system that helps airlines better forecast and optimize revenue. — Perficient published a new guide that focuses on the airline industry – the companies that operate air transport networks.

Cost-Cutting and Technology Investments in the Airline Industry

Perficient Data & Analytics

Fuel costs – the number-one non-labor expense for airlines – can only be hedged to the degree the petroleum market allows and that is by and large outside the control of airlines. When speaking about airports, Steve Priest, JetBlue’s CFO, said the airline has “now deployed self-tagging technology in 12 lobbies.” While new investments in technology and cost-cutting programs remain important initiatives for airlines, other factors, like tax reform, can spur growth, too.

Airline CIOs Show How To Move From The Old To The New

The Accidental Successful CIO

Combining airlines can teach CIO some lessons Image Credit: Luke Ma. Just imagine if you were handed the additional responsibility of creating a plan to merge the IT operations of two large airlines. In late 2013 American Airlines announced that it was buying US Airways. Since American Airlines was purchasing US Airways, this meant that the US Airways systems needed to be incorporated into the American Airlines systems.

U.S. Airlines Threaten to Ban Passengers Who Refuse to Wear Masks From Future Flights

GizModo VR

airlines have imposed newly strict policies about face masks this week, requiring almost all passengers to wear face coverings or risk a ban on future flights, according to an announcement from the airline industry trade group Airlines For America. Airlines already required the use of face masks, but some… Read more. Major U.S.

American Airlines Adopts Public Cloud Computing

Cloud Musings

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including: · Delta, April 4, 2017 - Following storms that affected its Atlanta hub, Delta's crew-scheduling systems failed, causing days of operational issues for the airline. 23, 2017 - An outage at JetBlue forced the airline to check in passengers manually in Ft.

American Airlines will resume booking flights to capacity, as COVID-19 cases soar

The Verge

American Airlines will soon remove the booking limits it placed on flights back in April. American Airlines will resume booking its flights to capacity starting July 1st, the company has announced. The policy is similar to that of United Airlines, which ABC News reports has never blocked out seats or put a cap on the capacity of its flights. The airline industry has been hit hard by the coronavirus pandemic, with passenger numbers plummeting.

Nordic airline averts business disaster with application performance monitoring

Computer Weekly

Following an emergency decision to move to Amazon Web Services, Iceland’s Wow Air has wholeheartedly bought into the cloud

American Airlines rolls out touchless bag check but is still booking middle seats

The Verge

American Airlines announced on Friday that it is making the check-in process completely touchless, even for passengers who have to check bags. Starting Friday, passengers flying with American Airlines will have to set the number of bags they’re bringing ahead of time on the company’s app or website. And American Airlines does have some of the most strict consequences for passengers who try to board a flight without a face covering.

The EPA Just Set the First-Ever Airline Pollution Standards and They Suck

GizModo VR

airlines air pollution trump epa pollutionThe Environmental Protection Agency just enshrined the nation’s first-ever air pollution regulations on the aviation industry. But don’t get too excited, because they do basically nothing. Read more.