Hackers Just Looted Passenger Data From Some of the World's Biggest Airlines

GizModo VR

SITA, a large data firm that works with some of the world’s largest airlines, announced Thursday that it had been the victim of a “highly sophisticated cyberattack,” the likes of which compromised information on hundreds of thousands of airline passengers all over the world.

American Airlines ‘Unprecedented Weather’ Excuse for Canceling Flights Into July Sounds Suspect

GizModo VR

airlines are seeing a surge in demand. Yet American Airlines has already or will soon be canceling hundreds of flights. The airline is blaming recent “unprecedented weather” that has led to hundreds of flight cancelations through mid-July.

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Alaska Airlines to Ban 'Emotional Support' Animals Starting January 11

GizModo VR

Alaska Airlines announced on Tuesday that it will no longer allow passengers to bring emotional support animals on its aircraft for any reservations made after January 11. The airline is the first to ban emotional support animals following new guidance from the U.S.

American Airlines Cancels Hundreds of Flights Through Mid-July

GizModo VR

American Airlines canceled hundreds of flights over the past weekend and plans to cancel perhaps thousands more through mid-July, according to multiple news reports.

New American Airlines Wheelchair Policy Strands Passengers Relying on Mobility Devices

GizModo VR

A change to the wheelchair policy at American Airlines has quietly flown under the radar for months. accessibility american airlines wheelchairs john morris mobility devices airlines planes

Nearly 200 arrested for airline ticketing fraud

Computer Weekly

Police have arrested nearly 200 people for airline ticketing fraud in an international operation involving public and private sector organisations

American Airlines Throws Out Social Distancing Measures During Pandemic

GizModo VR

is still in the middle of a raging coronavirus pandemic that is breaking records in states like Texas and Florida and getting us banned from visiting Europe , American Airlines has decided to throw out social distancing measures on its planes. Although the U.S.

What it was like to fly — and land — in Alaska Airlines’ first commercial 737-MAX 9 flight

GeekWire

Sunrise as viewed from the Alaska Airlines Flight 482 in Seattle on a 737-MAX 9 flight, with Mount Rainier and an Amazon Prime cargo jet in the distance. We believe Boeing has made the required, necessary updates,” the airline says. Tech 737 MAX aerospace Alaska Airlines Boeing

Nordic CIO Interview: Mattias Forsberg, Scandinavian Airlines

Computer Weekly

The CIO of Nordic airline SAS talks to Computer Weekly about how digital technologies are changing customer experiences as well as the business itself

Russian Airline at home in the cloud

Computer Weekly

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project

Tech Moves: WTIA elects new board leadership; Adriane Brown joins American Airlines board

GeekWire

Seattle venture capitalist Adriane Brown is joining the board of American Airlines Group, one of the largest airlines in the world. From left to right: Dave Cotter and Kristen Forecki (Dave Cotter and Convoy Photos). —

Ted Cruz's Office Says He Was Just Enjoying a Delicious Beverage, Not Violating Mandatory Airline Mask Policy or Anything

GizModo VR

American Airlines has said it is investigating after Senator Ted Cruz was photographed in apparent violation of its policy mandating use of face masks during the coronavirus pandemic by all passengers and crew on Sunday, per CBS News.

Federal Authorities Confirm Sighting of Yet Another UFO, This Time in New Mexico

GizModo VR

Multiple authorities have confirmed that commercial airline pilots recently saw, well, something, hurtling through America’s southwestern skies. airlines unidentified flying object aviation american airlines china airlines steve douglass

CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Just in case you were not aware of it, it turns out that running an airline is really hard work. How To Fix The Airlines’s IT Problems.

Global Connected Aircraft Summit: Airlines, operators, integrators, and technology providers

CTOvision

The Global Connected Aircraft Summit (7-9 June 2017) provides airlines, operators, integrators, and technology vendors with a venue for advancing the state of the entire aviation community. Bob Gourley. This fourth annual event connects business, technology, and industry perspectives and goes beyond just in-flight entertainment, to include operations, communications and technologies that impacts the aircraft and the traveling public.

All United Airlines flights in US grounded: Computer “glitch” cited as cause

CTOvision

For more on the outage see: All United Airlines flights in US grounded due to computer system glitch . The post All United Airlines flights in US grounded: Computer “glitch” cited as cause appeared first on CTOvision.com. The entire U.S. travel system is under strain today causing a major disruption to business and pleasure travel on all carriers do to what United is calling a computer systems "glitch". What is a glitch? We have all seen those before.

Amazon Buys Planes From Airlines Struggling With Pandemic Slowdown

GizModo VR

It’s the first time Amazon has purchased planes outright rather than just lease them and comes as the airline industry struggles from a slowdown… Read more.

Never lose track of customer journey, says Brussels Airlines CIO

Computer Weekly

Brussels Airlines is transforming its IT, with customer experience the driving force

The UN Just Made It Easier for Airlines to Pollute

GizModo VR

A United Nations council of 36 countries has agreed on a major change to the main global scheme addressing the climate impact of aviation , a move expected to remove requirements for airlines to offset emissions for several years.

SpaceX’s Starlink is in talks with ‘several’ airlines for in-flight Wi-Fi

The Verge

The team behind SpaceX’s growing satellite internet network Starlink is in talks with “several” airlines to beam internet to their airplanes, the project’s vice president said during a conference panel on Wednesday. Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images.

American Airlines offers at-home COVID tests for US travel

The Verge

American Airlines is about to start offering at-home COVID-19 tests to domestic fliers in order to help them meet various state travel restriction requirements, the company announced Tuesday. American Airlines is the first to offer access to at-home testing for domestic flights.

EAN airline broadband service moves closer to reality

Computer Weekly

The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017

Airline piloting and job security

IT Toolbox

In an age of computers and robots, the only jobs that are likely to remain are those involving human interaction

I Made Peace With Flying Less

GizModo VR

airlines human activities aviation jetblue airlineWhen you don’t know you’re doing something for the last time for a while, you don’t make it a point of searing it into memory. Read more.

Airlines Absolutely Have The Right To Kick You Off A Flight For Not Wearing A Mask

GizModo VR

planelopnik covid 19 coronavirus airlinesDon’t you just love it when you’re doing something as stress-free as traveling during a pandemic and a fellow passenger decides that it’s that moment to exercise his right to be a pain in the ass? Read more.

Airlines Have Been Banning Booze on Flights as a Covid-19 Precautionary Measure

GizModo VR

transportation flights airlines covid 19 coronavirusA basic measure to mitigate the spread of the novel coronavirus is to maintain a distance of at least six feet between yourself and another person.

Key Strategic Initiatives in the Airline Industry

Perficient Data & Analytics

Airlines are focused less on market share and more on their overall profitability. — Perficient published a new guide that focuses on the airline industry – the companies that operate air transport networks. Specifically, it discusses some of the initiatives on which airlines are focusing in the hopes of driving growth and value for their businesses, as well as their customers, employees, partners, and shareholders. Download the 2018 State of the Airline Industry guide.

Grounded airline planes turned into pop-up restaurants sell out in 30 minutes

The Verge

Image: Singapore Airlines. Amidst plunging revenues due to the pandemic, Singapore Airlines is turning two of its Airbus A380 planes parked at Changi Airport into impromptu restaurants on October 24th and 25th, and it’s proved surprisingly popular.

Middle East airlines must continue to invest in IT

Computer Weekly

Airlines in the Middle East are investing heavily in IT as the industry faces increasing demand for more efficient services

[Guide] 2018 State of the Airline Industry

Perficient Data & Analytics

The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. In 2015, the world’s airlines carried more than three billion passengers, and today aviation and related tourism supports more than 60 million jobs worldwide. manufacturers of commercial jetliners) can be considered part of the aviation sector, our new guide focuses on the airline industry – the companies that operate air transport networks.

Websites of Australia's Banks, Airlines, and Post Office Are All Down

GizModo VR

Australia’s major banks, airlines, and post office are all experiencing website outages that started Thursday afternoon local time, 12:30 a.m. ET, according to multiple reports from news outlets down under. Read more.

Customer Satisfaction in the Airline Industry

Perficient Data & Analytics

Customer satisfaction is always top of mind for airlines. Self-service has been top-of-mind for airlines since the introduction of airport kiosks that enable passengers to check-in, upgrade their seats, and even make flight changes. Became the first airline to give customers access to flight information and other amenities skills for Amazon Alexa, Google Assistant, and the Fitbit Ionic smartwatch. Download the 2018 State of the Airline Industry guide.

What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline. The issue of overbooking on airline flights has become a bigger deal because right now the airline industry is experiencing a surge in passengers. United airlines has been dealing with some bad press as of late.

U.S. Airlines Threaten to Ban Passengers Who Refuse to Wear Masks From Future Flights

GizModo VR

airlines have imposed newly strict policies about face masks this week, requiring almost all passengers to wear face coverings or risk a ban on future flights, according to an announcement from the airline industry trade group Airlines For America. Major U.S.

Great: Amazon Will Probably Have Its Own Airline Someday

GizModo VR

E-commerce giant and surveillance technology purveyor Amazon is already in your walls , your doorbell and your secret union drive Facebook group, but the question on everybody’s lips is: When will they be more in the sky? The answer, apparently, is soon. Read more.

American Airlines will resume booking flights to capacity, as COVID-19 cases soar

The Verge

American Airlines will soon remove the booking limits it placed on flights back in April. American Airlines will resume booking its flights to capacity starting July 1st, the company has announced. Multiple airlines are requiring passengers to wear face masks.

United Airlines flight safely lands after dramatic engine failure caught on camera

The Verge

A United Airlines flight experienced a dramatic-looking engine failure just after takeoff from Denver International Airport on Saturday afternoon. There were no injuries among the 231 passengers and 10 airline staff on board, according to the FAA.

Operational Performance and Reliability in the Airline Industry

Perficient Data & Analytics

Operational performance (or operational reliability) is about running an airline like a well-oiled machine. A smoothly run airline enhances customer perception, satisfaction, and loyalty. Tim Porter, a director and airline expert at Perficient, said, “Operational performance is a big deal to airlines. Airlines have invested billions to improve recovery from irregular operations. Delta Airlines believes operational reliability is one of its strategic advantages.

American Airlines rolls out touchless bag check but is still booking middle seats

The Verge

American Airlines announced on Friday that it is making the check-in process completely touchless, even for passengers who have to check bags. And American Airlines does have some of the most strict consequences for passengers who try to board a flight without a face covering.

Airlines ground some 737 Max airplanes after Boeing discovers new problem

The Verge

Boeing has recommended that airlines temporarily take the 737 Max out of service because of an issue with the plane’s electrical systems. Photo by JASON REDMOND/AFP via Getty Images.

Baby Born on Flight to London Gets Lifetime Ticket From Airline

GizModo VR

A newborn baby will get an early taste of what it’s like to navigate the fine print in airline agreements. A woman gave birth on an EgyptAir flight from Cairo to London last week, and the company says her child will receive free flights for life. Read more.

Essential in the Airline Industry: Vision and Commitment

Perficient Data & Analytics

Not only have the ways in which these companies successfully operate altered customer expectations, they have also forced airlines to think and act differently. Airlines are after personalization, ease of use, and innovation. It could be about implementing a new revenue-management system that helps airlines better forecast and optimize revenue. — Perficient published a new guide that focuses on the airline industry – the companies that operate air transport networks.

The airline industry is ditching change fees because it’s desperate for people to fly

The Verge

American Airlines and Delta Air Lines both said they would permanently eliminate fees associated with changing or canceling a flight. The news comes less than a day after United Airlines first announced a permanent end to its change fee policy.