Remove Agile Remove Fractional CTO Remove Government Remove SCRUM
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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Standardize processes and understand LOB needs Effective IT service delivery begins by creating and standardizing processes and documentation, says Patrick Cannon, field CTO at data center and cloud services firm US Signal. Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”

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Product-based IT: A blueprint for success

CIO Business Intelligence

Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented culture to something more agile, with greater business accountability and more responsiveness to changing customer needs. “We