Remove Agile Remove Fractional CTO Remove Groups Remove SCRUM
article thumbnail

9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Using this strategy, IT can prioritize their transformation roadmap without being stuck in the mire of reactive support processes,” which leads to support groups chasing and extinguishing fires, hampering essential business operations, Padua explains. Follow-through is also vital, Padua says.

article thumbnail

Product-based IT: A blueprint for success

CIO Business Intelligence

Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented culture to something more agile, with greater business accountability and more responsiveness to changing customer needs. “We