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5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

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What’s New, What’s Next for Value Stream Management

CIO Business Intelligence

Once thought of as a methodology exclusive to IT and DevOps, VSM is now used to align the entire enterprise and is the connective tissue between strategy, development, and customer value. We’ve worked with a global technology firm on consolidating tools and data into a single, integrated platform for managing work, teams, and budgets.

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