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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

For example, I may start researching a product on an app, put something in a cart, and come back later on a website or even retail store, and I expect all my history to persist. What are some of the technical challenges for CSPs as they improve their digital experience architectures? TM Forum Open Digital Architecture.

Oracle 130
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Modernizing enterprise architecture for the digital era

CIO Business Intelligence

With digital operating models altering business processes and the IT landscape, enterprise architecture (EA) — a rigid stalwart of IT — has shown signs of evolving as well. An enterprise architecture tool is often sold as a prerequisite by consulting firms that often earn software commissions. says LeanXI’s Christ.