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Leveraging Organizational Knowledge: “Knowledge management strategies that create value”

Leveraging Organizational Knowledge

Whats more collaborating using FREE tools like Googles Documents and Spreadhseets, on line forums, SKYPE or similar VOIP technologies. TCS KM maturity model Enterprise 2.0 I would be interested to read the views of you and your readers. not a game anymore Strategy ROI or no ROI for KM?