BBC on Retail Robots

CTOvision

This is a great video because it captures the state of robotics in the retail industry. It starts off with developments pioneered by Amazon in their warehouse and fulfillment centers, and also includes the safety devices used by humans who need to interact with these dangerous robots.

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Blockchain & the Retail Industry: Product Safety and Counterfeiting Use Cases

CTOvision

Falvey and Justin Porter explain the use of blockchain technology in the retail sector on Lexology: Blockchain is a digital, decentralized, distributed ledger that […]. Read Michelle Ann Gitlitz, Cheryl A.

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Google launches its Recommendations AI tool for online retailers

CTOvision

Google LLC said today that its Recommendations AI tool is now publicly available in public beta test mode. Recommendations AI was first announced in private beta in April 2019, and relies […].

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JLab 2017 retail startups describe tackling retail’s biggest challenges

Computer Weekly

This year’s cohort of retail startups in the JLab accelerator describe the retail challenges their businesses face and how the 2017 JLab differs from the rest

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Vertebrae lets fashion retail websites offer AR try-ons, no app needed

Venture Beast

Fashion retailing has become challenging thanks to store closures and pandemic concerns, but web-based AR try-on tools could help stores sell more online.

Cybercrime Against Online Retailers Skyrockets During COVID-19

SecureWorld News

And according to recent research, this pandemic has had a similar effect on cybercriminals against online retailers. Survey: 41% of online retailers experiencing a cybercrime increase. And as a world of consumers, this shift naturally applies to retail as well.

Microsoft is permanently closing all physical retail stores

Venture Beast

Microsoft will permanently close its retail stores and put its resources into online channels, after closing the outlets in late March due to COVID-19.

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Are US Retailers Black Friday Combat Ready?

CTOvision

His post is also relevant to non-retail organizations and even government. The problem is that pricing is a bigger issue in US retail than anyone suspects. Our insights into the US retail ecosystem – based on real-time, comprehensive data feeds – proves that the majority of ecommerce sites are very slow at refreshing online prices. Sanjeev Sularia.

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How Retail is Advancing AI, IoT

Information Week

Combining computer vision, IoT, and AI creates a system that delivers more value than those three technologies in isolation, as the retail industry is highlighting

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Cybercrime against retail brands is up 41% during pandemic

Tech Republic Security

A dramatic uptick in scams, counterfeiting, and hacking plague retail and e-commerce industries during the coronavirus crisis, as businesses try to define their new normal

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Shoptalk 2017: Retail is dead, long live retail!

The Investing Edge

Discussion about the future of retail has never been more lively and opinions around what’s to come are diverse. Is retail dying? I met with and listened to panels of retailers, brands, technology vendors, consultants – you name it. Retailers are at a crossroads.

How artificial intelligence is powering retail customer experience

Computer Weekly

Retailers are beginning to explore how cognitive computing and AI could make e-commerce smarter and more personalised

How bots impact retail and e-commerce

Tech Republic Security

Akamai CTO Patrick Sullivan explains how bots affect pricing and availability for various retail items. He also offers consumers advice on protecting themselves from fraud

Is tech investment taking away retail jobs?

Computer Weekly

Jobs in retail are in decline, and many blame increasing costs and investment in technology – but what should retailers do to adapt to tech disruption

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How bots impact retail and e-commerce

Tech Republic Security

Akamai CTO Patrick Sullivan explains how bots affect pricing and availability for various retail items. He also offers consumers advice on protecting themselves from fraud

Insights From Forrester’s US Retail Recovery Heat Maps (April – July 2020)

Forrester's Customer Insights

Over the last three months, we have estimated how the retail economies of 30 major US metropolitan areas are recovering from COVID-19. pandemic Retail Trends Retail industry Retail recovery

Future Of Retail 2020: Retail B2C Marketers Manage Influencers, Marketing Partnerships, And DTC Acquisitions

Forrester's Customer Insights

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series.

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Retail websites riddled with security holes, researchers warn

Computer Weekly

Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites

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On Sale: AI Lessons from the Retail Industry

Information Week

All industries can learn from the retail sector's work with artificial intelligence, and explore how AI can define product and service offerings while also improving the customer experience

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Microsoft is permanently closing all of its retail stores

TechSpot

Microsoft on Friday announced a dramatic shift in its retail strategy that’ll see the company permanently close all of its physical Microsoft Store locations

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5 Questions Retailers Should Ask Before Using The Internet Of Things In Stores

CTOvision

Read Kass Dawson list five questions that every retailer who intends to use Internet of Things connected devices in their stores should be ready for on Ad Age : McKinsey estimates that by 2025, the potential economic impact of the Internet of Things (IoT) in retail could be anywhere from $410 billion to $1.2

Future Of Retail 2020: Retail CMOs Must Invest In Total Brand Experience

Forrester's Customer Insights

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. Madeline Cyr: CMO positions at retailers and […].

Amazon unveils its own smart grocery cart, in new effort to automate physical retail checkout

GeekWire

“We built this predominantly as an alternative to things like express checkout, where you still end up waiting in line, or fumbling with self-checkout machines,” said Dilip Kumar, Amazon’s vice president of physical retail and technology, in an interview this week.

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Future Of Retail 2020: Retail Marketers Face Privacy and Data Ethics Regulations

Forrester's Customer Insights

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series.

The Pandemic Accelerates Retailers’ Need For Digital Operations

Forrester's Customer Insights

The pandemic’s impact on retail is a story of two halves. This, alongside consumer spending focusing on essential spending, means that retailers and brands are split into two groups: Essential categories in […].

Amazon Go Grocery stores slated for Seattle area and Washington D.C., expanding retail footprint

GeekWire

The expansion plans are Amazon’s latest attempt to expand its physical retail footprint and take on competitors that offer a hybrid online and in-person shopping experience. Amazon Amazon Go grocery retail

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One million cyber attacks on UK retailers forecast for Christmas

Computer Weekly

Cyber attacks on internet shopping are expected to increase in the run up to Christmas, with a million attacks targeted at UK retailers alone

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10 Ways to Make Retail Training More Impactful

Kitaboo

The importance of retail stores can be seen with the emergence of new stores every year. NRF forecasts that retail sales in 2019 will increase between 3.8% How do you ensure that your retail staff provides a good shopping experience? Through retail training of course. Your retail staff interact with them and help them make purchases, assisting them in their buying journey. Did you know that 1 in 4 of America’s working teenagers works in retail?

Retailers Catch Up with Technology Investments

Information Week

Retailers will invest more heavily in IT technology than other industries do in the coming years. Here's how this industry will leverage technology to take them into the future

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Future of Retail 2020 – Retail Industry CIOs Will Invest In Automation, Data, And Employees

Forrester's Customer Insights

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.”

5G: The Next Retail Disrupter is on the Horizon

Information Week

But will retailers be ready 5G won't just be an improvement over 4G. It will be an entirely new form of connectivity.

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Amazon Has “Destroyed the Retail Industry”: True or False?

Forrester's Customer Insights

US Treasury Secretary Steve Mnuchin followed up in a CNBC interview loudly endorsing the antitrust scrutiny: he said that Amazon has not only “destroyed the retail industry in the US” but that it has also hurt competition. Last week, the DOJ announced an antitrust investigation of Big Tech.

Retailers urged to change approach to demand forecasting

Computer Weekly

To achieve optimal fulfilment performance, retailers must now forecast how consumers will shop and understand the influences behind purchasing decisions

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Forrester Expects A $2.1 Trillion Loss In Retail Sales Globally In 2020

Forrester's Customer Insights

With the ever-changing economic landscape, Forrester’s Forecastview team developed a scenario model to understand the short- and long-term impacts of COVID-19 on the retail industry. covid19-cn Retail Trends covid-19 ForecastView retail

John Lewis chooses three retail tech startups to receive 2016 JLab funding

Computer Weekly

Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot

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5G In The Retail Sector

Forrester's Customer Insights

5G will speed up the transformation of the retail sector by delivering technology building blocks for frictionless end-to-end experiences. age of the customer retail 5G infrastructure networking Telecommunications

How machine learning can drive retail success

Dataconomy

After retailers suffered a bad year with bankruptcies, store closures and lower store footfall, we discuss why now is the time for retailers to invest in data and advanced technologies to boost consumer relations. Bricks and mortar retailers would sooner forget 2018.

Amazon Go Ushers In A New Era In Retail Technology

Forrester IT

Becuase it gives shoppers back significant time savings and it gives retailers potentially enormous costs savings. Amazon's new Amazon Go store ushers in a new era in brick and mortar grocery and convenience shopping. In the early 80's, electronic point of sale (POS) dramatically changed the checkout experience in grocery stores, speeding up checkout lines.

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Microsoft to permanently close all of its retail stores

The Verge

Microsoft is giving up on physical retail. All other Microsoft Store locations across the United States and globally will be closing, and the company will concentrate on digital retail moving forward. Photo by: Jeffrey Greenberg/Universal Images Group via Getty Images.

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Future Of Retail: Implementing Artificial Intelligence In 2019

Forrester's Customer Insights

To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” ” Last week, we spoke to Sam Stern about how employee experience will impact retailers in 2019.

A global point of view: online luxury retail

Forrester's Customer Insights

How digital will change luxury retail? What are the key online luxury retail trends in the West and Asia Pacific? B2C ecommerce global ecommerce online retail retail social commerceMy colleague Michelle Beeson and I shared our point of views.

Statistics show retailers need to improve data security

Computer Weekly

Data breach statistics show retailers need to address customer data security ahead of the GDPR compliance deadline, a law firm has warned

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Microsoft's Nadella Says Tech Intensity Will Drive Retail in 2020

Information Week

Data is waiting to be leveraged for better insights on commerce and customer habits in the retail space