Kevin Lowell’s appointment as UScellular’s Chief People Officer puts IT in the limelight
TM Forum
DECEMBER 14, 2022
The company’s IT organization replaced some waterfall processes with iterative Agile processes managed in scrums and implemented in sprints. The team also began meeting with business stakeholders regularly and educating them about how Agile works. But now, change is an expected part of the service development process.
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