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On An Agile scaling journey ? Take our survey to find out how you are doing.

Forrester IT

This year I'm excited to have my team colleague Amanda joining me in the bi-annual Forrester Agile at Scale Adoption survey. So in addition to successful Agile team practices, alignment with business stakeholders upstream and downstream with testing and operations, we are looking into more Agile at scale issues like budgeting and DevOps.

Agile 332
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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Customer-centric Net Promoter Scores are equally important, he adds. “To