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How Agile Scrum is Transforming Sales Teams at Broadcom Software

CIO Business Intelligence

That’s what’s driven us toward the concept of the Agile Scrum, a philosophy that Broadcom Software decided to adopt for our international sales team. . Agile and Scrum are often thought to be one and the same, but they’re not. Agile is a set of principles while Scrum is a framework for getting work done.

SCRUM 98
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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Using this strategy, IT can prioritize their transformation roadmap without being stuck in the mire of reactive support processes,” which leads to support groups chasing and extinguishing fires, hampering essential business operations, Padua explains. Customer-centric Net Promoter Scores are equally important, he adds. “To