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Free Helpdesk Software

Galido

A PHP software bug tracking and issue tracking system with mobile support. Asterisk turns an ordinary computer into a communications server and powers IP PBX systems, VoIP gateways, conference servers and is in use today by small businesses, large businesses, call centers, carriers and governments worldwide. liberum.org. mantisbt.org.

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Fountainhead: The End of the Laptop-Centric World?

Fountainhead

Whenever Margo does remote work with a given client -- accessing the intranet, using internal apps, interacting via collaboration software, or even certain VoiP apps -- she must use the appropriate laptop. Enter the concepts of "Mobile applications" and "Virtual desktops". Labels: Mobile Work , Mobility , Predictions , VDI.