Latest softphones crash the mobile-desktop VoIP barrier

IT Toolbox

Are we coming to the end of the service war between mobile operators and VoIP providers? The soft phone company is recognized in the VoIP industry for its pioneering role in launching VoIP communication apps in 2003. Its desktop and mobile platforms are now called on by more than 10 million people. Zoiper thinks so. Zoiper provides service-independent softphone apps via both desktop

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Social VoIP

IT Toolbox

Group Calls Come to Social VoIP. Facebook Messenger recently debuted a new feature that enables users to launch group VoIP audio calls from any group chat. Facebook initially rolled out VoIP calling back in 2013, and within a year they were able to boast that Messenger calls comprised 10 percent of all mobile VoIP calls being made around the globe.

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3 Ways Mobile Apps Change VoIP/UC Choices for Businesses

IT Toolbox

Mobile devices have hugely influenced voice over IP (VoIP) and unified communications (UC) over the past few years. As mobile apps for VoIP and UC mature, in many cases they drive the solution that works best for many businesses. With maturity comes tighter and more seamless integration, better security, ease of use, and the incredible convenience benefits of aligning with fast-moving mobile technology.

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VoIP, mobile emergency call volumes soar

IT Toolbox

A recurring theme within the rapid evolution of VoIP technology is its impact on the ability of emergency services to respond. On one side, older fixed wire communications employed by emergency services are being phased out and being replaced by VoIP. On the other, as entire counties begin moving away from PBX communications to VoIP, regulators and local governments worry about how emergency services

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3 Benefits of VoIP for Customer Service

IT Toolbox

The global Voice over Internet Protocol (VoIP) services market is expected to swell to $140 billion by 2021 -- up from $83 billion in 2015. Mobile VoIP and

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Mobile VoIP market: Growing at 28%+ a year until 2020

IT Toolbox

Average annual growth in the global mobile VoIP market forecasts at 28.5% Mobile VoIP offers customers the ability to make IP calls over mobile 3G and LTE networks, as well as fixed connections such as wireless hotspots and WiFi. between 2016 and 2020, according to new research. The forecast by Technavio is partly based on an increase in service revenues from both enterprise and individual

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Why SMS messaging still matters for VoIP

IT Toolbox

VoIP phones carry with them a range of benefits for small businesses as well as other users. This is thought to have a superior marketing impact, as the information can stay on a user’s phone or mobile device for future reference. Among these features, service providers are beefing up SMS/MMS, making it considerably cheaper for companies to reach their clients using SMS messaging.

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How VoIP Will Revolutionize Your Business

IT Toolbox

Voice over Internet Protocol (VoIP) allows you to make phone calls over the internet instead of over a regular phone line. According to the Federal Communications Commission, you can use VoIP to call any mobile, long distance or international number. Because of this, VoIP is now on the cusp of becoming a huge business. In fact, according to Toolbox.com, many experts believe that, by 2020, "the global

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3 Causes for Poor VoIP Call Quality and How to Fix Them

IT Toolbox

Voice over IP (VoIP) can help businesses save money on phone services by using the Internet as its medium rather than traditional phone lines. However, cost savings aren’t the only reason many businesses have moved to VoIP. This technology makes setup as simple as plugging a VoIP phone into a network jack. Not only that, but the myriad apps available for mobile phones and computers make it

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Insuring Your VoIP Network

IT Toolbox

The latest Digital Global Overview report from We Are Social and Hootsuite notes that there are over five billion unique mobile numbers and some 2.7 billion mobile social users. Save $700 Billion with Incident Management-as-a-Service. Over half the world’s population now uses the Internet, and digital communication and connectivity is changing the way

How Native Skype for Business Calling on the iPhone Challenges Mobile VoIP

IT Toolbox

Native Skype for Business calling on iOS could rightfully challenge the rest of the mobile voice over IP (VoIP) market. Starting with the fact that Microsoft is showing its iOS app development chops with its Microsoft Office and SharePoint apps, that good work and user experience (UX) are finding their way into the Skype for Business app. Improved UX.

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App-driven VoIP-on-the-go gets a boost

IT Toolbox

Appdome, one of the first cloud services that automates mobile app integration, is making changes to its SaaS platform in order to tackle the tricky issue of integration of VoIP apps with enterprise mobility management (EMM) services. Among the new features being rolled out as part of a wide-reaching upgrade to the platform are advanced VoIP and video support, hybrid app asset encryption

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Business VoIP vs Traditional PBX Systems

Galido

Information Technology Blog - - Business VoIP vs Traditional PBX Systems - Information Technology Blog. A VoIP phone, also known as a SIP phone or Softphone, uses Voice Over IP (VoIP) to make and transmit phone calls over an IP network, such as the Internet. What is a VoIP PBX?

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Tracking mobile sales agent calls just got easier

IT Toolbox

Keeping up with sales agents in the field often poses challenges, yet VoIP technology now offers companies the ability to track the calling activities of agents no matter where they are located. Until recently, however, some form of wireless connection at the very minimum was necessary in order for companies to maintain effective call monitoring. That could all be changing now. CallTrack

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Things to look for in a VOIP Business Provider

Galido

Here are some things to be look for and be aware of when choosing a VoIP provider. VoIP Technology. The principals of VoIP calls are similar to traditional digital phones which involves signaling, channel setup, digitizing analog signals, and encoding.

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The VoIP connection: Don’t be jittery with bad audio quality

Spearline Testing

This issue is a common cause of poor VoIP conversations. What is VoIP? Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. A great solution for most businesses, VoIP telephone systems allows more flexibility than ever before.

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IoT Hotel Room of the Future

IT Toolbox

” Thanks to IP-based communications and the adoption of mobile VoIP technologies, we are more connected than ever. Frost & Sullivan recently predicted that, “…every person globally will be impacted by IoT; its emergence will disrupt traditional business models across every industry.” Now we are being connected to our devices and appliances – from smart TVs, to our connected

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Voice response software delivers competitive edge

IT Toolbox

Interactive Voice Response (IVR) technology is enjoying increasing uptake in this mobile age. Its utility within the VoIPIVR services multiple business objectives, ranging from customer service to bill payment and a myriad of other facilities. Dynamic IVR voice builder technology is in increasing demand because of its seamless functionality and the multiple applications it can serve.

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Cloud Platform offers electric cooperatives broadband phone service solution

IT Toolbox

Cloud Voice Platform is a web-scale, turnkey virtualized software solution that enables cable, mobile, telco and other broadband providers to rapidly customize, launch and profit from VoIP and UC services. The option has driven four electric cooperatives to turn to the Cloud Voice Platform offered by Alianza to power phone services over their existing fiber broadband services.

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Skype Voice and Video Chat Alternatives

Galido

Phytter by HEC International Philippines is a reliable and friendly online VoIP option that can be used in as many ways as you like. International users have the option to make calls using Google Hangouts (with Video conferencing up to 10 people) on a computer, Android or Apple mobile device.

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Fountainhead: The End of the Laptop-Centric World?

Fountainhead

Whenever Margo does remote work with a given client -- accessing the intranet, using internal apps, interacting via collaboration software, or even certain VoiP apps -- she must use the appropriate laptop. Enter the concepts of "Mobile applications" and "Virtual desktops". Mobility. (2).

Cloud telephony is set to reach a value of US$42 billion by 2026

Spearline Testing

They predict that Asia Pacific will also see marked growth in cloud telephony services due to large enterprises making the switch to cloud-based solutions and the introduction of low-cost mobile phones and tablets in the region.

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Augmented Reality and the Network

Spearline Testing

The execution of VoIP , playing around with the idea of cognitive networks , the evolution of the Internet of Things (IoT), using enhanced features like A.I. on mobile devices, as well as the early efforts of Google Glasses, there is an attentive and interested market.

Sound opinions and the PESQ evolution

Spearline Testing

With PESQ, audio quality on phone calls - mobile or fixed-line network; toll and toll-free services, VoIP or PSTN - can be assessed to an agreed international standard. Standards.

What’s new in Teams – Microsoft Ignite Edition

Perficient - Digital Transformation

Some of the new capabilities include: Home – This is a new mobile experience which allows firstline workers to see what the most relevant and important info for their day includes. IT Admins can set policies to prevent images from being stored on a mobile device or local drive.

What are the best ways to measure audio quality in a telecoms network?

Spearline Testing

POLQA is the successor of PESQ - it works in a similar way but can handle higher bandwidth audio signals including super-wideband (HD) and full-band voice signals, as well as the most recent voice coding and VoIP/VoLTE transmission technologies.

What’s new in Microsoft Teams – June 2018 Updates

Perficient - Digital Transformation

New Meeting Capabilities on Mobile. With the most recent update to the mobile app, you are now able to join a call/meeting with Teams. More information on the mobile applications here. Join a Call or Meeting with Microsoft Teams Mobile App.

Why BYOD doesn't really matter or how I learned to embrace a.

A Screw's Loose

Why BYOD doesn’t really matter or how I learned to embrace a mobile strategy Part 1. What is required is a mobile strategy. When this mobile strategy is done correctly, BYOD is already covered should an organization choose to follow that route. So, what do you need to have as part of you mobile strategy to be successful. They already have a smartphone that is connected all the time that allows them to do mobile shopping or price comparisons in the store.

Free Helpdesk Software

Galido

A PHP software bug tracking and issue tracking system with mobile support. Does your IT group not have the budget for helpdesk software to keep track of employee troubletickets? Looking for free, opensource, helpdesk software? Here’s a list of open source options for your review.

From-the-Field: Consumerized Confessions from a Senior IT Pro - IT.

IT Pros Rock!

With my Surface device, I’ve experienced a new level of mobility and flexibility in doing my work that I like to call “IT Pro-ductivity” I’ve tested lots of other consumer devices – and in my experience, they just haven’t addressed my needs as an IT Pro nearly as well as the Surface. My back and arms are a lot happier now and I’ve finally got a mobile device with a battery that can last for a whole business day! Sign in. IT Pros ROCK!

InfoSec Policies and Standards: Some strategic context for those just diving into this world

CTOvision

Time, money, and resource mobilization are some factors that are discussed in this level. Once the information security policy is written to cover the rules, all employees should adhere to it while sending email, accessing VOIP, browsing the Internet, and accessing confidential data in a system. Some of the assets that these policies cover are mobile, wireless, desktop, laptop and tablet computers, email, servers, Internet, etc. By Albert Fruz.

- Dial Tone comes from God

Chief Seattle Greek Blog

On the other hand, mobile phone users can’t take connectivity for granted. Dial Tone comes from the City. Or so says the manager of telephone services for the City of Seattle, Stephanie Venrick.

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