- 1999, an Odd Odyssey
Chief Seattle Greek Blog
DECEMBER 30, 2009
That system, now called CCSS for the Consolidated Customer Service System, was implemented in 2001, a year late and $14 million over budget, which is a different story). But by October, 1999, Jacobs had largely checked out due to personal issues, rarely coming to work and exerting virtually no leadership.
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