Financial Related Topics 
Forrester IT
SEPTEMBER 19, 2023
US financial services brands are struggling to earn high levels of customer trust. Forrester’s Financial Services Customer Trust Index (FS Trust Index) revealed that customer trust in US financial services firms in 2023 was relatively weak and largely unchanged from 2022.
Forrester IT
JUNE 27, 2023
We have launched the European Financial Services Customer Trust Index, 2022. Sadly, customers in France, Germany, Italy, and the UK generally rate their trust toward their banks as weak or — at best — moderate.
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Forrester IT
AUGUST 17, 2021
Forrester’s Financial Well-Being Segmentation helps firms better assess their customers’ level of financial resilience and attitude toward their financial situation.
IT Toolbox
APRIL 13, 2023
Discover sustainable financial HR benefits during the economic downturn. The post Level up Your Employee Benefits With Financial Education appeared first on Spiceworks.
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
In the world of business, connecting the dots from experience to financial impact is an essential skill. Transforming customer engagement, Voice of Customer (VoC) insights, and Journey Maps into tangible financial outcomes poses a significant challenge for most organizations. Register today!
Forrester IT
JUNE 14, 2023
At Forrester, we see financial services firms […] Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.
Forrester IT
MAY 15, 2020
A new crop of challenger brands, such as Alibaba, Amazon, Apple, Google, Starbucks, T-Mobile, Tencent, and Walmart, are on the prowl in the financial services category. And that should have traditional financial brands worried — very worried.
Advertiser: Data Robot
But we can take the right actions to prevent failure and ensure that AI systems perform to predictably high standards, meet business needs, unlock additional resources for financial sustainability, and reflect the real patterns observed in the outside world.
Advertiser: Data Robot
Whether it is the reliability of the supply chain, the accuracy of financial predictions, or the assurance of product availability, trust from customers, vendors, and suppliers is non-negotiable. Trust is an essential part of doing business.
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This report quantifies the financial impacts of phishing. Phishing is a problem that's plagued organizations for years. IT and Security teams will tell you that they’re spending too much time and money on phishing, but what does that mean?
Speaker: Speakers from SafeGraph, Facteus, AWS Data Exchange, SimilarWeb, and AtScale
Join this webinar to learn how to blend Geospatial data (from SafeGraph), Financial Market and Transaction Data (from Facteus), & Global Websites Visit and Engagement KPIs (from SimilarWeb) to enrich, augment, and improve self-service analytics as well as predictive models.
Speaker: Bob Caporale, Founder of Strategy Generation Company
Have you ever had internal financial goals handed down to you that seem nearly impossible to meet? And have you ever had your boss tell you to just “make those goals happen,” even in the absence of any clear plan that might allow you to do just that? As product managers, we’ve likely all faced this situation at some point in our careers.
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