Writing The Future Of Financial Advice

Forrester IT

I have recently kicked off a new stream of research that will define what the future of financial advice will look like over the next 5–10 years and would like your input! are changing how financial advice is dispensed and how every aspect of investing is conducted.

Financial Service Firms Need To Stop Thinking Like Retailers On Personalization

Forrester IT

Many financial services firms say that they are already delivering on personalization and view improving their personalization capabilities and technology further as a top priority.

Hardwire CX To Financial Performance In The Financial Services Sector

Forrester IT

Business leaders in the financial services (FS) industry are used to tracking success with measures that reflect shareholder, investor and market regulator values like return on equity, net profit, assets under management and capital adequacy ratio.

Introducing Autonomous Finance: Forrester’s New Research On Algorithm-Based Financial Services

Forrester IT

While it’s still early days, the shift toward autonomous services is already happening in financial services thanks to evolving customer expectations, advances in AI and other […].

WeBank Is Driving Financial Inclusion At Scale In China

Forrester IT

Around the world, the financial services industry has historically underserved or even excluded millions of consumers, and SMBs (small and medium businesses) that have long been considered unprofitable customer segments.

Is Money (Still) Too Tight To Mention: Forrester’s New Research On The Future Of Financial Well-Being

Forrester IT

age of the customer digital business digital transformation financial services personalization customer experience financial well-being; financial wellness; digital strategy; digital banking; mobile banking; financial services; customer experience

Forrester’s Global Financial Services Architecture Online Survey

Forrester IT

An important part of Forrester’s research process is gathering input from financial services companies, so we can advise our clients on the latest trends in the market. banking financial services InsuranceWe’ve kicked off some new research, and we need your help.

Digitally Evolving Customer Mindset Will Reshape Indian Financial Services Landscape

Forrester IT

Indian financial service customers are changing! Forrester surveyed 3,000 online adults in India on their financial attitude, expectations, and preferences and found that more than half of customers accessing the internet are constantly online.

Predictions 2019: Financial Services Firms Shift Their Focus To Operational Efficiency

Forrester IT

In the decade since the global financial crisis, much of the financial services industry has made a strong recovery. banking financial services predictions 2019 wealth management

How AI Improves Customer Care in Financial Services

Perficient - Digital Transformation

As I write this, financial services firms are harnessing AI to provide new opportunities for enhancing call centers, detecting fraud, and enabling a smarter level of trading. The financial services market is filled with companies offering customers with products and services to expand their portfolios; therefore, firms that maximize their customer service efforts will succeed. It’s safe to say that artificial intelligence (AI) has established itself in the business world.

Finland’s OP Financial Group outlines digital ambitions

Computer Weekly

Chief digital officer at financial services group describes how new technology is fundamentally changing the business

Small businesses underestimate financial damage of cyberattacks

Tech Republic Security

The average breach causes an average of $149,000 in damages, yet most small-to-medium-sized businesses thought cyberattacks would cost them under $10,000, survey reports

Russian-speaking hacker targeting financial institutions

Computer Weekly

A Russian-speaking cyber criminal gang is targeting financial institutions in the UK, US and Russia, a Moscow-based security firm reports

Financial malware more than twice as prevalent as ransomware

Computer Weekly

While ransomware continues to make the headlines, particularly in the wake of WannaCry, research has revealed that financial threats are 2.5 times more prevalent

What Financial Firms Want in Cloud Adoption Strategies

Information Week

Lead technologists from three financial institutions shared their infrastructure transformation needs at New York Enterprise Tech Meetup

Financial industry spending millions to deal with breaches in 2019

Tech Republic Security

A new study says financial services organizations experienced an average of 10 attacks a year and spent an average of $1.3 million to restore services after each DNS attack

G7 sets financial sector cyber defence guidelines as attacks grow

Computer Weekly

G7 countries have agreed cyber security guidelines in response to concerns about the safety of interconnected global financial systems that are increasingly coming under attack, according to Symantec

Do You Work For A Financial Services Provider? Then Take This Survey!

Forrester IT

Forrester is conducting research on how financial services companies are using Video to win, serve, engage, and retain customers. Uncategorized Banking brokerage Digital Banking Financial Services insurance retail banking video video strategy wealth management

The Downside Of digital Labs For Financial Innovation

Forrester IT

The race to digital is heating up in financial services (FS) organizations; increasingly, the engine making this happen is Agile. Quite simply, it is software that makes any financial business truly digital. financial services.

How businesses can reduce the financial impact of data breaches

CTOvision

Read Lance Whitney explain how businesses can reduce the financial impact of data breaches on the Tech Republic : Data breaches can be costly for an organization in terms of lost or stolen data, customer mistrust, legal investigations, and recovery efforts. As a result, the sheer financial costs of a data breach can severely weaken […].

AI Jobs Disruption – Why the U.S. Financial Services Industry is Different

Datacponomy

Financial Services Industry is Different appeared first on Dataconomy. Artificial Intelligence Contributors Featured FinTech infographics Technology & IT AI Big Data Jobs financial services Optimized Workforce U.S.

Australian Financial Services Firms Must Step Up And Fix Home Lending

Forrester IT

With broker reforms at a standstill, Australian financial services firms must step up and take responsibility by putting customer interests first. Create the right culture, be more transparent, and build tools to protect vulnerable customers. age of the customer

Financial services CIOs above average for digital focus

Computer Weekly

IT leaders in the financial services sector realise they must undergo digital transformation as existing business models become outdated

Cyber attacks cost financial firms up to £1.6m a time

Computer Weekly

The costs associated with cyber attacks on the financial sector are rising as organisations face increasingly sophisticated threats, research shows

Oracle Launches Financial Services Cloud

Data Center Knowledge

based financial services companies, the service integrates with other Oracle SaaS products Read More. Initially available to U.S.-based Cloud Computing Oracle

What the Financial Services Industry Stands to Teach Us about Digital Transformation

Perficient - Digital Transformation

The financial services industry serves as a prime example of one that’s poised for rapid digital transformation. Since the economic meltdown in 2008, many financial services firms have been focused on regulatory compliance.

Why financial planning asks more of CRM than other industries

IT Toolbox

The demands on CRMs from the financial planning and wealth management markets are greater than from other industries. This is partly the result of regulatory pressures but in addition, money management platforms need to continue to interact with clients at a highly granular level as both customers’ financial needs and the condition of public financial markets change.

What Financial Services Executives Need To Know About Data Security

CTOvision

Read why financial services executives need to know about data security on Forbes : The financial services industry experiences 35% of all data breaches, earning it the unflattering title of the most-breached sector. It’s easy to understand why. The industry is known for its wide array of interconnected systems and the processing of millions of […]. Cyber Security News

Financial cyber attacks increase as malware writers join forces

Computer Weekly

Financial malware attacks increased 16% in the second quarter of the year, driven by collaboration between the developers of two banking Trojans in the top the financial malware threats, says Kaspersky Lab

In (Partial) Defense of Financial Jargon

IT Toolbox

Financial jargon — or as it is less charitably called, business BS — has been a mainstay of the industry since time immemorial. Anyone who has clicked “agree” to credit card terms and conditions without reading will know that financial jargon doesn’t affect day-to-dayBut it seems to have limited usefulness to anyone other than banking lawyers.

IBM BAW Transforms and Improves Financial Group

Perficient - Digital Transformation

In one of the sessions, Tarek El Shamy (Perficient Technical Architect) and Susan Hoffman from our client Western and Southern Financial Group (W&S) discussed how we helped W&S shorten the implementation time for IBM Business Automation Workflow (BAW) by leveraging a reusable user interface framework. IBM’s flagship technology conference, Think, is taking place this week in San Francisco.

5 Technologies Ready To Take The Financial World By Storm

IT Toolbox

When the financial industry changes it sends shockwaves around the world. We're just hoping the next time anything significant occurs it's fairly positive. There is a good chance it will be and it's all thanks to new technology. Although these technologies aren't brand new they've not quite hit the mainstream yet. Fortunately, it won't be the case much longer. Let's take a

Financial institutions need to rethink security, say analysts

Computer Weekly

Financial services providers need to rethink their approach to information security, according to the results of a global survey

Asia Pacific Financial Consumers’ Digital Coming Of Age Is Here — Is Your Firm Ready?

Forrester IT

Something remarkable is happening with Asia Pacific online adults: Their behaviors and expectations are evolving at an unprecedented rate, and they’re embracing innovation faster than ever before. Forrester found that consumers in Asia Pacific markets are some of the most advanced when it comes to digital engagement. Their high levels of empowerment affect how they […]. age of the customer

Dubai financial services regulator launches temporary licence aimed at fintechs

Computer Weekly

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence