Toyota transforms IT service desk with gen AI
CIO Business Intelligence
DECEMBER 8, 2023
In 2014, Toyota Motor North America operated separate headquarters for sales and manufacturing, but in 2015, under the mantra, “One Toyota,” the company brought them together in Plano, Texas. “As As you can imagine, there were a lot of varying systems that were used to run the enterprise for those separate team members,” Ballard says.
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