Ringing down the curtain on change management theater

Forrester IT

Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. As a process symbolizing traditional IT service management and the ITIL framework, it's under increasing pressure to modernize in response to Agile and DevOps trends. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. " change management.

Changing Change Management in Government IT


For government employees this can include navigating an administration transition , implementing a new policy, or adapting the organization in the face of funding changes. In the public sector, the challenge is especially acute as organizations are rooted in a certain way of “doing things,” and managed by laws and regulations that make change even harder to achieve. Traditionally, organizations approach change management from the top down.


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The Pitfalls of Change Management

Future of CIO

Change is continuously happening and spiraling up in such a dynamic business environment, it is nevertheless true that change itself has become unpredictable and evolutionary. Here are some root causes of Change Management failures. Change Management Digital Pitfalls

Government IT: Take a Collaborative Approach to Change Management


It’s in the nature of large organizations to change, whether they’re trying to make a profit or serving a government in the public sector. In fact, the average organization has experienced five big changes in the past three years, according to CEB data. Managing change can be particularly difficult for government IT departments due to the organizational and cultural norms in the public sector that tend to make teams more averse to change.

Change Management Steering Instruments and Methodologies

Future of CIO

Change is the new normal with increasing pace. It is nevertheless true that change itself has become unpredictable and evolutionary. If you are not clear on why you are changing or If change is implemented with no clarity then you are doing a change just for change's sake.

The New Change Management: Automated And Decentralized

Forrester's Customer Insights

Change management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends.

Five Aspects of Change Management

Future of CIO

Change Management can become more successful with people at the core of change, the cause of changes, and the purpose of change. Change management is the overarching umbrella that encompasses extensive business planning, empathetic communications, and discovery of concerns/objections / potential points of failure, developing a shared vision, addressing fears and resistance, communicating valid and compelling reasons for cooperation.

Change Management Bottlenecks

Future of CIO

Change is the new normal, in fact, the speed of change is increasing. To put simply, change itself changes. Digital ecosystem has become more complex and dynamic, Change Management also turns to be more complex, and there is no magic formula to follow. That’s perhaps part of reasons why the failure rate of Change Management is so stubbornly high. The perils of Change Management can waste a lot of resources and cause a lot of pains.

Nonlinearity and Change Management

Future of CIO

Applying interdisciplinary management to gain an understanding of nonlinearity as the very characteristic of the digital organization and business ecosystem could be at the tipping point for managing changes and driving the digital paradigm shift. These changes do not happen in isolation from each other in predictable ways. Therefore, organizations need to take systematic steps in evolutionary Digital Change Management.

The “Personalities” from Change Management Perspectives

Future of CIO

Change is the new normal with increasing speed. In practice, more than two thirds of change initiatives fail to achieve business expectations. How to differentiate change leaders from change laggards? Change the game is a mindset. People naturally resist change.

GDPR about change management, says startup DPO

Computer Weekly

There are threats and risks associated with the GDPR, but one data protection officer believes organisations should focus on the business opportunities instead

Three Aspects of Change Management

Future of CIO

Closer to reality is that 'change' is continuously happening in the environment of a company. It is nevertheless true that the change itself has become unpredictable and evolutionary. Change cannot be just another thing that needs to be accomplished, it’s the common practice within the organization. It is a multidimensional management discipline and an ongoing business competency. Here are three aspects of Change Management. Change needs to have reasons.

Three Systematic Perspectives of Change Management

Future of CIO

Change is inevitable with increasing pace. Change Management shouldn’t be just some random business initiatives, it has to fix the imbalance in the key business elements such as people, process, and technology for running a holistic digital organization. It’s important to leverage system principles and take a holistic approach to manage Change effortlessly. It is time to change. Organizations need to take systematic steps in Digital Change Management.

The “Nice to Have” Factors to Drive Change Management Success

Future of CIO

Change is always happening around us, with increasing paces. Change is a dance between the top management and the affected parts of the organization. Have an advocate for change on the Board: Leadership is all about direction and change. Change Management

The Importance of Change Management for Digital Transformations

Perficient - Digital Transformation

ZDNet published an article this week on the importance of Change Management for a Digital Transformation. In the article, they cite Under Armour’s recent SAP implementation and how the lack of Change Management led to significant project issues. Under Armour cites change management woes with SAP implementation as digital transformation stumbles. Digital Experience zFeatured best practices change management digital transformation

5 Common Change Management Mistakes to Avoid

Perficient Data & Analytics

When companies implement new technologies or change existing processes, employees must be prepared to work in new and different ways. Without proper change management, disruption ensues at go-live. Change management isn’t easy. I have worked in the organizational change management field for two decades. Assuming change management is “just communication and training”. Putting off a change management plan.

Change Management Tips, Emoji, Omnichannel Experiences, and more

Perficient - Digital Transformation

Think About the “Who”: Tips for Using Change Management for a Successful Transition to Lightning. Think About the “Who”: Tips for Using Change Management for a Successful Transition to Lightning. As many of us think about how to move our companies to Lightning successfully, change management is especially important. The phrase “change management” means lots of different things to different people.

Twelve Change Management Insight

Future of CIO

Awareness is the first step of CHANGE MANAGEMENT, start from the mindset level. Change is inevitable, organizational change has become a common practice within an organization and across the industries, but too often changes are made as a reaction to outer impulses, crisis, and demands. People change for a reason, it is a mind which manipulates the reasoning and logic behind the change. Change is the vehicle, not the purpose of doing a project.

Leverage Critical Thinking to Make Change Management Inquiries

Future of CIO

Digital is all about rapid changes, blurred functional, business or industry territories, or expanded organizational horizons, It is a continuous journey to adapt to the new world of businesses, faster, always on, hyper-connected, interdependent, and fiercely competitive.

Change Management as a Journey of a Thousand Steps

Future of CIO

Change is never for its own sake, it’s about business improvement or innovation. The strong leadership competency can differentiate a real transformational leader from many transactional managers; they are quite eager and enthusiastic to drive challenging digital transformation initiatives.

Leverage Multidimensional Thinking for Change Management

Future of CIO

Change is the new normal. Change is resulting in a flexible and dynamic organization able to adapt to new and unexpected situations and market demand and execute strategy more seamlessly. How successful organizations can handle continuous digital disruptions depends on how fast and capable they can adapt to the ever-changing environment. The ultimate goal for change is to solve business problems large or small. Change is the 'Now.' Change Management Mindshift

Tools to Calibrate the Need for Organizational Change Management

Perficient - Digital Transformation

As you prepare to move up this continuum, you will need organizational change management tools to help you calibrate the degree of disruption and risk that people in your organization may experience. In this model from Gus Pennington , the horizontal axis represents the location of the change in the organization (core to peripheral areas). The vertical axis represents the type of change (radical or incremental change).

4 Steps to Effective Change Management Communications

Perficient Data & Analytics

I’m amazed at how often I get asked – and frankly argued with – about the amount of work that it takes to perform change management activities. Four steps to effective change management communications: . Only then, once we’ve made those changes, are we ready for distribution. The saying is truer today than ever, though those channels are changing, and attention spans are shorter. Be Prepared for Stakeholder Changes and Proper Training.

People Centric Change Management

Future of CIO

The purpose of people-centric Change Management is to build an ongoing change capability. The human element of change entails a people-centric approach to management style; thus, empowering the workforce to embrace change is a most effective, efficient and result-oriented management in organizations, but how to manage it in a systematic way? The employees’ input helps get to the point of change. Change Management

3 Reasons Change Management Isn’t Just Communication and Training

Perficient Data & Analytics

Change management is “just communication and training.” I’ve worked in organizational change management for two decades. I’ll grant you that change managers spend nearly 80 percent of our time on any given project performing activities related to communication and training. This activity is critical to successful change management, and ultimately project success. stakeholder management. I hear it all the time.

The Varying Perspectives of Change Management

Future of CIO

Change is inevitable. In the industrial era, the pace of change was more predictable and the scope of change is limited. Change become more dynamic and distractive without planning and adaptability. The noble purposes of change are to pursue simplicity and improvement. There are positive changes and negative changes; there are incremental changes and disruptive changes, etc. Here are varying perspectives about Change Management.

Three Barriers in Change Management

Future of CIO

Change is inevitable, and the speed of change is increasing. How capable the business is handling change would directly impact on the business competency. However, there is a high failure rate of Change Management statistically. What are the big barriers and how to craft change as an ongoing capability? Lack of effective change leadership is no doubt one of the root-causes to fail change efforts. Change Management Lessons from Failures

Three Aspects of Change Management

Future of CIO

Change Management is not a one-time project, but an ongoing business capability. Change Management has a very wide scope and is a relatively new area of expertise: There seem to be areas of expertise around personal change, organizational change, project change, IT/technical change and some others. Good practice of organization/people change should be a full lifecycle approach, not a tag on at the end.

When Executives Refuse to Invest in Organizational Change Management

IT Toolbox

Organizational change management has always been a pretty nebulous term. At best, it can be perceived as touchy feel-y. At worst, it can be viewed as an expendable nice-to-have that can be cut from a project at any given time

Take a Logical Scenario to Drive IT Change Management

Future of CIO

Digital transformation isn’t just an extension of continuous improvement of the current business, but a quantum leap with radical change. Due to the exponential growth of information and “disruptive power” of digital technologies, IT needs to become a “Change Department” because it is in a unique position to manage business information and capture the oversight of the business. IT resource is limited, resource allocation is critical to IT management prioritization.

Take a Mixed Change Management Approach to Go Digital

Future of CIO

Digital transformation is radical change, it’s critical to leverage a mixed top-down, bottom-up, inside-out, outside-in, middle-out, and cross-functional system wide approaches to go digital in a multidimensional way. Digital transformation is the large scale of changes. Change needs to be inspired from top-down, as the top leadership team’s commitment will reassure those who have doubts, make sure that the business moves in the right direction and the strategy time horizon.

Biggest Change Management Mistake: Treating All Stakeholders the Same

Perficient Data & Analytics

Treating all stakeholders the same is one of the most common, yet biggest, mistakes that change managers make today. As a sports fan – one who likes to both play and watch sports on TV – I came up with an analogy to illustrate the complexity of change management. This is where the analogy may break down a little – the technologists in the audience might argue that systems are always moving and changing. That’s change management.

3 Reasons to Start Change Management Work Early

Perficient Data & Analytics

Companies tend to attack projects much like #3 when it comes to change management. However, change management is a key ingredient when it comes to achieving success. Three reasons to start change management work early: 1. For that same technology implementation, you will have a change management implementation for every user of that new technology. Download our guide , How to Overcome 5 Change Management Mistakes, for more insights.

The Psychological Insight of Change Management

Future of CIO

If you have a good change strategy in place, gain the psychological insight of change management, with adaptability to change, you can ride above the change curve. Change is inevitable, people are the very reason to change and the center of change. People are often the weakest link in any change management effort as well. And how to manage the emotion cycle behind changes is both the art and science.

Five Stages in Change Management

Future of CIO

Change Management is no longer just a one-time project, but an ongoing, multi-faceted digital capability. Digital is all about changes, and change is multi-faceted with increasing speed and velocity. So how to manage change effectively? Change has different scopes and effects, from small changes such as software updating, business process tuning; to radical changes such as culture innovation, or big-bang changes such as radical digital transformation.

Innovation vs. Change Management

Future of CIO

Innovation is optimal change, and it can not be successful without grounding change management. So is innovation just another word for change; or does innovation management align with change management? Change and innovation share a common DNA , which is 'change' nature. But they are still different; each one has different motivators and must be managed differently. Change Management Connecting Dots Innovation

Performance Management vs. Change Management

Future of CIO

The speed of change is accelerating, organizations are shifting from industrial speed to digital speed; from inside out - operation-driven to the outside in - customer-centric. When quality and values in your market changes constantly, your measures of P (Performance) have to move with it, better than that, anticipate it and rearrange around coming tastes and preference changes. W hen starting the change process, p erhaps measures are a good place to start change.

4 Reasons You Need Executive Buy-in for Change Management

Perficient Data & Analytics

Project-related change management activities often bring to mind logistical communications and training events. A user’s direct management should field that type of inquiry. Employees perceive direct managers to “understand me and my job.”. Four reasons you should prioritize executive buy-in for change management: 1. Their involvement cannot be simply reading a weekly status report prepared by the project manager.

3 Change Management Strategies to Drive Digital Transformation Success


Digital transformation causes disruption because it holistically changes an organization. It changes the way people work, a company’s essence, and how it operates. Consequently, it sometimes even changes the culture. Change management ’s role is to help along the entire journey. More business leaders realize that change management needs to be incorporated in everything a company does. How Change Management Dramatically Reduced Migration Incidents.

The Basic Prescription for Change Management

Future of CIO

The superior Change Management should win the hearts and minds, to build change as the ongoing business capability. Compared to the business world decades ago, the speed of change is increasing, and digital ecosystem has become more dynamic, complex and hyperconnected. Change Management also turns to be more complex with the very high failure rate. Change Management has a very wide scope and is a relatively new area of expertise.

Three Characteristics of Digital Change Management

Future of CIO

Businesses will be more successful when they realize that one of their greatest strengths will be their change capability. Thanks for the powerful digital technologies and exponential growth of information, the speed of change is increasing for opening the next chapter of digital evolution. Even change itself changes, and digital ecosystem has become more complex and dynamic. Innovation is change, though not every change can be categorized into innovation.

The Gains and Pains in Change Management

Future of CIO

Change is never for its sake, it is about tolerating growth pains, removing unnecessary pains, and solving problems for the long-term gains. Change is inevitable, and the speed of change is increasing. For individuals or organizations at the lower level of change maturity, change is a reactive action and a reluctant activity. They get stuck in the “comfort zone” for so long, dislike changes. But change is the only way to move forward.

iTRACS Improves Change Management, Integration in New DCIM Release

Data Center Knowledge

iTRACS is out with the latest release of its Converged Physical Infrastructure Management 3.4 software for data center management. The new version has improved change management capabilities and more integration options. CPIM is considered data center infrastructure management software. Management Additions.