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Discovering value in B2B and B2B2X ecosystems

TM Forum

Unlike earlier wireless generations, and even fixed networks, operators realize their revenue is unlikely to come from connectivity alone, as few consumers are willing to pay a premium for 5G voice and data offerings. Ultimately, agility will enable greater co-creation and value. The B2B/B2B2X opportunity in the era of 5G is enormous.

B2B 130
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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

The global deployment of 5G networks is in full swing, with 170 mobile operators having launched commercial 5G services, according to GSMA Intelligence. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.

Devops 163
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Lumen imagines ‘what if’ to transform into a techco

TM Forum

Today the company has over 450,000 route miles of fiber and more than 2,200 public and private data centers on network fiber. Today the company has over 450,000 route miles of fiber and more than 2,200 public and private data centers on network fiber. Modernizing networks and IT. Scaled Agile Framework (SAFe).

B2B 130
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DTWS: Telia's path to zero-touch automation

TM Forum

As Telia Company ramps up its digital transformation it is using automation to improve customer experience through faster service delivery and has zero-touch automation in its sights, notably for network slicing. ” Zero-touch automation comprises the idea that a network essentially sorts itself, its services, and its problems out.

B2C 130
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Unleashing creativity with the programmable telco

TM Forum

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. Network programmability and network-as-a-service (NaaS)?

Network 132
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. Streamlined order management. Deutsche Telekom merges companies.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130