Remove Applications Remove B2C Remove Business Transformation Remove Storage
article thumbnail

Order management at the heart of modern service operations

TM Forum

A mature IT application, order management (OM) spent a decade away from the spotlight with communication service providers' (CSPs) internal attention focused mainly on fixing bugs. Linear process automation is still typical in B2C service fulfillment has been steadily transforming into a more dynamic discipline on the B2B side.

B2B 130