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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

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What Heineken’s CIO is brewing for better connectivity

CIO Business Intelligence

Meanwhile, the new AI platform AIDDA (artificial intelligence, data driven advisor, dynamic advisor) gives sales representatives better insight on pricing, stock and promotions. Ing Yan says it’s already helped detect and resolve customer churn, and improve sustainability by reducing sales travel by 30% through optimal routing.

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