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Preparing for the Worst: IT Disaster Recovery Best Practices

SecureWorld News

Distinguish between business continuity and disaster recovery Organizations tend to confuse Business Continuity (BC) and Disaster Recovery (DR). While seeming quite similar at the first glimpse, disaster recovery principles and practices have a different purpose from those of business continuity.

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What is a managed service provider? Strategic outsourcing for IT services

CIO Business Intelligence

Customization: Some MSP arrangements go beyond boilerplate service provisioning to offer customized services in an effort to continually add value to the relationship. Support: MSPs typically offer 24/7 support for their services, although varying tiers may be offered to match support levels to a client’s budget and needs.