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What CIOs can learn from the massive Optus outage

CIO Business Intelligence

Adopt a protocol to test updates first Initial reports from Optus connected the outage to “changes to routing information from an international peering network” in the wake of a “routine software upgrade.” It’s what they call ‘fat fingers,’” says telecommunications analyst Paul Budde. “If

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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO Business Intelligence

As was subsequently revealed in Rogers’ submission to regulator Canadian Radio-television and Telecommunications Commission, the update “deleted a routing filter and allowed for all possible routes to the Internet to pass through the routers. Check your suppliers’ backup plans. It is much better than facing a cyber breach!”.

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