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Is voice being superseded?

Spearline Testing

* This article is an excerpt taken from Spearline's Whitepaper ' 2020 Global Telecom's Report ' Businesses continue expanding their contact channels, and inbound voice is sometimes seen as outdated in this omnichannel world. Spearline is the telecommunication industry’s leading network intelligence company.

Survey 148
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WIIT: Enabling Enterprises to Realize the Full Potential of the Cloud While Bypassing its Complexity

CIO Business Intelligence

Serving leaders in the energy, fashion, financial services, food, healthcare, manufacturing, media, pharmaceutical, professional services, retail, and telecommunications industries, WIIT works with organizations that have stringent business continuity needs, mission-critical applications, and crucial data security and sovereignty requirements.

Cloud 91
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Top tips to improve your virtual meetings

Spearline Testing

Don't wait until the meeting begins to discover that your connection is down or that your software isn't working properly; test it before the meeting begins. As a key business asset, network redundancy, capacity management, equipment maintenance, and vendor management are all extremely important. Log in early.

Meeting 120
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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO Business Intelligence

As was subsequently revealed in Rogers’ submission to regulator Canadian Radio-television and Telecommunications Commission, the update “deleted a routing filter and allowed for all possible routes to the Internet to pass through the routers. Peavey Mart is equally diligent about checking for vulnerabilities in its data supply chain. “We

Internet 107
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New CIO appointments in India, 2022

CIO Business Intelligence

He has also worked with Reliance Communications, Global Tele-Systems, Mahindra Consulting, and Microtech Software and Consultants. Khona has more 17 years of experience across retail, telecommunications, and banking. Agarwal has years’ experience in software engineering and technology leadership roles. November 2021.

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Fountainhead: What IT Can Learn From the Bean Counters

Fountainhead

Software use & metering, + Cost allocation: As above, this continues to be a hot topic -- if youre doing chargebacks, you need to monitor how (and by whom) software is being used. Finance has to work alongside all of these processes while the plane continues to fly. Pointers for IT Business Continuity & Pandemics.

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What CIOs can learn from the massive Optus outage

CIO Business Intelligence

Adopt a protocol to test updates first Initial reports from Optus connected the outage to “changes to routing information from an international peering network” in the wake of a “routine software upgrade.” It’s what they call ‘fat fingers,’” says telecommunications analyst Paul Budde. “If