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14 in-demand cloud roles companies are hiring for

CIO Business Intelligence

Cloud systems administrator Cloud systems administrators are charged with overseeing the general maintenance and management of cloud infrastructure. Role growth: 18% of businesses have added security architect roles as part of their cloud investments.

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What is a managed service provider? Strategic outsourcing for IT services

CIO Business Intelligence

As long as the managed service provider meets those metrics, it doesn’t matter whether it uses dedicated staff, automation, or some other system to handle calls for that customer; the MSP decides. An MSP, however, focuses not on the jobs themselves, but the end results the customer seeks.