Business Continuity Disaster Recovery Meeting Systems Administration 
CIO Business Intelligence
DECEMBER 22, 2023
Cloud systems administrator Cloud systems administrators are charged with overseeing the general maintenance and management of cloud infrastructure. Role growth: 20% of businesses have added cloud systems engineer roles as part of their cloud investments.
CIO Business Intelligence
NOVEMBER 17, 2023
As long as the managed service provider meets those metrics, it doesn’t matter whether it uses dedicated staff, automation, or some other system to handle calls for that customer; the MSP decides. An MSP, however, focuses not on the jobs themselves, but the end results the customer seeks.
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