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Verizon Business Group transforms customer and partner experience

TM Forum

Verizon undertook a digital transformation of its wireless and wireline network systems portfolio in three years. The primary objective of the North Star program was establishing an operating model that strengthened the core network while restructuring business units for world-class customer service. Prasad, Infosys. :

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The biggest enterprise technology M&A deals of the year

CIO Business Intelligence

Infosys buys oddity for digital marketing capabilities. Infosys has bought oddity, a German provider of digital marketing services that also has offices in Taipei and Shanghai. Infosys will fold oddity into Wongdoody, the US consumer insights agency it bought in 2018. India’s Sterlite buys UK network integrator Clearcomm.