Toyota transforms IT service desk with gen AI
CIO Business Intelligence
DECEMBER 8, 2023
By way of example, Ballard notes that in the past, he’d spend a lot of time digging around in various enterprise systems trying to figure out how many outstanding approvals he had to deal with. On average, AgentAsk is offsetting the work of about 25 level-one service technicians each week, Ballard says.
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