article thumbnail

5 key mistakes IT leaders make at board meetings

CIO Business Intelligence

And if you’re presenting, it’s best to study older board packages and consult with colleagues about how the directors discuss, debate, and finalize key decisions. Learn best practices, consult with colleagues, and avoid easy mistakes. Best practices for board meetings abound. It’s a career-limiting move.

Meeting 126
article thumbnail

9 tips for achieving IT service delivery excellence

CIO Business Intelligence

An IT organization that collects sentiment and acts on actionable, constructive feedback will always have more users that are fans rather than detractors.” Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.” IT leaders need a comprehensive plan to make their operation the best it can be.”