It was about SOA all along! Chapter 6
Leveraging Organizational Knowledge
JANUARY 9, 2008
The End of Business as Usualâ€]. Chapter 6 is about "Internal ITâ€ or the effect the SOA transformation can/should have on the internal IT department/functions. With the help of a meeting with all the managers of the fictitious company Vorpal's IT department, it explains that a SOA does not only support the informal edges of the organisation but also the formal transactional hub. The functions must mirror the key business processes that SOA has formalized.