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Free Helpdesk Software

Galido

Does your IT group not have the budget for helpdesk software to keep track of employee troubletickets? Some projects are current, some may have discontinued development. A GNU Enterprise package that handles both call tracking and project management. Minimalistic web based project management and bug tracking tool.

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Leveraging Organizational Knowledge: “Knowledge management strategies that create value”

Leveraging Organizational Knowledge

I wonder whether you have considered knowledge management strategies that can create value for individuals, extended families and others, for example through collaboratively sharing and working together with others around the world on genealogical research? I would be interested to read the views of you and your readers.