How Kaiser Permanente IT shifted from order taker to influencer
CIO Business Intelligence
APRIL 27, 2022
The traditional SDLC [software development life cycle] of requirements gathering and approval is polite and professional, but it’s slow. When suddenly people who need care could not leave their homes, we had to stand up a video visit platform right away. “We needed to get out of the order-taking mindset,” says Comer.
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