CIO Business Intelligence

NOVEMBER 3, 2022

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. There’s a reported international expansion on the horizon, government contracts to win and a new CDO, hired from Meta, now reporting into Nikolic. “I

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CIO Business Intelligence

DECEMBER 19, 2023

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Customer-centric Net Promoter Scores are equally important, he adds. “To

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CIO Business Intelligence

SEPTEMBER 8, 2022

Gathering and processing data quickly enables organizations to assess options and take action faster, leading to a variety of benefits, said Elitsa Krumova ( @Eli_Krumova ), a digital consultant, thought leader and technology influencer. Nichol ( @PeterBNichol ), Chief Technology Officer at OROCA Innovations.

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