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Out with the old - phasing out of PSTN/POTS globally by 2030

Spearline Testing

Telecoms providers are encouraging consumers to move to voice over Internet protocol (VoIP). VoIP is a technology that converts voice into digital signals that can be delivered over an IP network such, as the Internet. Globally, the target switch-off is by 2030. VoIP actually offers many benefits.

VOIP 60
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Equipping BPOs is a heavy lift for enterprise IT and security teams. We need a radical change in approach

CIO Business Intelligence

billion by 2030. Throw in some video or VoIP, and the session quickly becomes intolerable for the contact center worker and the customer they are trying to help. Negotiations, tradeoffs and sacrifices Business Process Outsourcing, or BPO, is a huge and growing trend. billion in 2022, and projects it doubling to $525.2