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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Using the Cloud as a Tool to Achieve Business Goals

CIO Business Intelligence

Cloud has become a key enabler for organizations to develop, grow and compete in today’s marketplace and can bring speed, agility, resilience and visibility. In comparison, traditional controls scan for vulnerabilities and apply patches at endpoints in time, putting organizations at risk during patch deployment. Watch Costs.

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DevOps and Hybrid Infrastructure Synergy

Cloud Musings

(This post first appeared in IBM's Point B and Beyond ) The definition of DevOps emphasizes collaboration and communication between software developers and other IT professionals while automating the software delivery and infrastructure change process. How would you support the DevOps philosophy across a hybrid IT infrastructure?

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