ServiceNow, CSPs discuss transforming B2B customer experience
TM Forum
DECEMBER 20, 2021
Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. ” Justifying the ROI to the managers. How do you empower us?”
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