Remove Agile Remove B2C Remove Devops Remove Software
article thumbnail

Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments. Expose IT core capabilities to improve business agility and accelerate service innovation. Adopt corporative R&D to build a DevOps pipeline and transform to TechCo. Back to digital transformation 1.0,

Devops 163
article thumbnail

Unleashing creativity with the programmable telco

TM Forum

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. B2B and B2C customers want more choice and more flexibility. Defining the programmable telco.

Network 132
article thumbnail

Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130